Assistant Store Manager: Frankies Bikinis- Malibu, CA
Leap
- Malibu, CA
- $25.00-28.00 per hour
- Permanent
- Full-time
- Apparel expertise—ideally in swim or intimates—with a proven ability to manage fitting room operations, deliver elevated client experiences, drive upselling, and navigate high-volume retail environments while fostering long-term customer relationships.
- Brings prior leadership experience in retail environments, with a strong track record of supporting team development and contributing to a positive store culture.
- Operational excellence in managing store operations, including scheduling, payroll accuracy, visual merchandising, inventory management, and shipment processing.
- Availability to meet dynamic business needs, including days, nights, weekends, and holidays.
- Minimum age requirement of 18 years.
- Active floor presence with the ability to stand and walk for extended periods, use a ladder, and lift up to 50 lbs.
- People Leadership: Inspires and empowers through effective coaching, mentoring, and training while building a pipeline of future leaders.
- Customer-Centric: Passionate about forging authentic connections, anticipating needs, and delivering exceptional service.
- Adaptable & Entrepreneurial: Thrives in a fast-paced, matrixed environment by staying nimble, problem-solving creatively, and maintaining a growth mindset.
- Collaborative Team Player: Builds strong relationships and actively seeks and provides feedback to foster team success.
- Exceptional Communicator: Demonstrates outstanding communication skills to articulate complex ideas clearly and effectively across all levels of the organization. Excels in providing actionable feedback, facilitating cross-functional collaboration, and fostering positive, productive relationships with team members, clients, and stakeholders.
- Professional: Dependable and empathetic when handling customer inquiries, complaints, and requests.
- Brand Champion: Possesses deep product knowledge to enhance customer experiences.
- Detail-Oriented: Delivers high-quality work with precision and effectiveness.
- Employee Retention: Cultivates a supportive and growth-focused team environment.
- Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by maximizing and impacting key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence. Additionally, ensures high standards of customer service are reflected in secret shopper results, driving overall store success and reinforcing a culture of accountability and achievement.
- Clienteling Excellence: Builds long-term relationships with repeat clientele by achieving high Net Promoter Scores (NPS) and leveraging outreach and networking.
- Task Management: Balances priorities to meet deadlines and achieve goals with precision and efficiency.
- Bonus Eligible
- 401K
- Medical, Dental & Vision benefits including HSA
- AllOne Health - Employee Assistance Programs
- Employee discount + wardrobe allotment for participating Leap brands