Important Update: At Northwestern Medicine safety is always a top priority. In response to the COVID-19 pandemic, Northwestern Medicine has moved to a more virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories. . X
Search
XSearch by KeywordSearch by LocationRadius Search JobsBrowse by CategoryJob AlertsSign up for Job AlertsFirst NameLast NameEmail Areas of InterestSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.CategoryLocation Add
Healthcare Professionals/Techs, Wheaton, Illinois, United States
Confirm EmailSubmit
Career Areas
Growth and Expansion
Client Services Clinician CMA- Concierge Medicine Full-time Days Location Wheaton, Illinois Business Unit Northwestern Medical Group Job REQID 179794 Job Function Patient Support Shift Day Job (1st) Type of Employment Full-TimeThe salary range for this position is $20.45 - $26.59 (Hourly Rate)Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our section located at jobs.nm.org/benefits to learn more.Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.From discovery to delivery, come help us shape the future of medicine.Benefits:
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year ($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
DescriptionThe Client Services Clinician reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.Responsibilities:
Takes patient vitals.
Greets incoming patients.
Acts as a liaison between the Program and other hospital departments/physician offices.
Escorts the patient throughout the day to meet their needs.
Trouble shoots and problem solves care delivery issues. Notifies clinic leadership and/or appropriate department/physician office of deviations in the patient's schedule.
Meets needs of patients who come through the Program.
Assures that patient arrive promptly at scheduled appointments. Makes adjustments to the patients schedule to eliminate or minimize delays.
Provides each department and/or physicians and administrators with the necessary requisitions needed and collects appropriate medical reports and billing statements. Collects and tracks medical information for internist prior to scheduled exit conference.
Pre-orders meals/snacks for patients as requested. Sets up rooms prior to the arrival of patients and cleans up after last patients exit.
Assembles patient exit packet for internist prior to scheduled exit conference or debrief.
Educates patients with protocol and testing details/information
Collaborates with other clinical staff as appropriate
May administer shots/injections.
Performs other duties as assigned.
QualificationsRequired:
High school diploma or GED.
Must have either:
LPN licensure in Illinois OR
EMT licensure in Illinois OR
Current certification as a:
Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) OR
Registered Medical Assistant (RMA) through American Medical Technologists (AMT) OR
National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) OR
Certified Clinical Medical Assistant (CCMA) through the National Health career Association (NHA) OR
Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
American Heart Association accredited Basic Life Support (BLS/CPR) certification.
Zero (0) to two (2) years' experience in customer service or related field.
