Business Analyst

Schaumburg, IL
$60,000-70,000 per year
Permanent
Full-time

23 days ago

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.Department Overview The Product Orderability group is responsible for the product, software, and services implementations in CRM, ERP, and Product Lifecycle Management Systems. Group has a global presence in all regions (North America, Europe, and Asia). It is responsible for working with cross-functional teams (Sales, Go-to-Market, Product Management, Engineering, Supply Chain and Services) for end-to-end definition and implementation of product offers and configurations in CRM/ERP systems product orderability from Quoting to Fulfillment products and to provide better user experiences to our end customers, partners, resellers and Salesforce.Product Orderability group is also investing in onboarding new tools and technologies to drive process automation, enable self-service for our stakeholders, and reduce manual efforts to run our day-to-day operations. We look for the most advanced problem-solvers and leaders in the automation area - like you - to help automate our business processes using various automation concepts like AI, RPAs BOTs etc.Job DescriptionResponsibilities include but are not limited to:Working with cross-functional stakeholders (Product Owners, Sales, Factory, Engineering, etc.) to understand the product requirements/scope and convert it into requirements documents for various ordering systems: Oracle CPQ, Oracle R12 Configurator, MOL, and COFResponsible to make sure product configurations in the above-mentioned systems are defect-free and orderableResponsible for finalizing Parts setup and BOM structure in Agile/EBS related to Product Configuration and provide SME level support to cross-functional teamsPartner with developers to explain the requirements and perform testing once development is completeWork with the factory to make sure product configuration is setup correctly and Sales Orders can be processed error-freePartner with key stakeholders from Product Management, Engineering, IT, Services, and PLM/EBS team members to gather and analyze requirements and deliver working ERP/CRM implementationsWork in an Agile team environmentEnsures that Product Compliance requirements are met for various regions/countriesEnsures agreed standards are met for Orderability UXDrive SKU reduction, product cancellation analysis, and offer/structure simplification activities working with Product Management, Engineering and Supply ChainIdentifies opportunities for process simplification and help with automation initiatives within the teamCreate test plans, cases, and scripts to ensure that items, BOMs, and configuration rule changes can be verified thoroughly and efficientlyCreate/update Requirement documents as neededQualifications:

Bachelor's Degree required, Masters Degree preferred
1.5+ years of experience in an analyst role
Demonstrated experience and understanding of ERP and CRM systems. Experience with Oracle CPQ, EBS and Agile PLM preferred
Prior experience in driving SKU and Product Structure optimization preferred
Experience in managing the team with Agile methodology
Experience with Agile development tools such as JIRA, Confluence
Able to learn new technology quickly, become the expert, solve the problem, and teach others
Experience creating business process models and using them to describe business requirements
Strong requirements gathering and analytical skills
Excellent written, speaking, and interpersonal skills
Experience working with remote teams in a global environment.
Familiar with Agile vs. Waterfall Methodology
Experiences with Oracle SW products PLM, EBS, and CPQ, Avigilon PLM/SAP preferred
Experience with Telecommunication domain knowledge preferred
Knowledge or understanding of some basic software programming language (e.g. SQL, PL/SQL, Google Script) preferred
Proficiency in one or more ERP and CRM systems, such as Oracle
Experience in process optimization and automation using various technologies (homegrown, RPA, AI)

Target Base Salary Range: $60,000 - $70,000 USDConsistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.Basic Requirements

Bachelor's Degree
1.5+ years of experience in an analyst and/or developer role

Travel Requirements NoneRelocation Provided NonePosition Type ExperiencedReferral Payment Plan YesOur U.S. Benefits include:

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this so we can assist you.

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