Join the Team at Bell Law, LLC!Are you ready to make a real difference? Are you curious about how to protect people from unfair consumer practices? We are seeking a versatile and self-motivated part-time Legal Intake Specialist who can bridge the gap between prospective clients and attorneys. You are the translator to interpret the client’s situation into actionable insights that will enable sound decisions. You are on the front line in screening for the right kind of people to join forces with our firm, and to quickly refer out those that are not. You are the gatekeeper.With training and guidance, you will leverage your judgment, background, skillset, inquisitiveness, and curiosity to assess, evaluate, and investigate whether this is the right case, at the right time, for the right person, and for the right firm.Key Responsibilities:
Act as the first point of contact for the business
Talk with potential clients to determine the right fit with our practice, interacting with prospective clients in an empathetic manner
Ensure all potential clients are properly directed through the intake process
Respond to incoming phone calls and emails and make sure the right people receive all important information
Update the Firm's databases, reports, and spreadsheets to track incoming calls and other key metrics
Organize paperwork and enter information into our case management system to streamline new client onboarding and current client files
Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information
Using cutting edge AI tools
Assist the team and perform general office tasks as requested and assigned.
Qualifications
Excellent interpersonal skills, organizational skills, and customer service skills
Fantastic verbal and written communication skills
High attention to detail and accuracy of work
Proficient in Microsoft Office and Google Suite
An associate’s degree or equivalent work experience
At least one year of legal experience, preferred
Prior customer service experience, preferred
Experience with a CRM system, particularly data tracking and reporting, is highly preferred
Ability to work 15-25 hours per week.
If you’re ready to join a team that fights for the underdog and believes in a healthy dose of fun, we want to hear from you! We offer a collaborative, supportive work environment where your ideas matter; opportunities for growth and learning, including lunch and learns to keep your skills sharp; and a chance to be part of a team that truly makes a difference in the community. Ready to make your mark? Check out our website at to learn more.At Bell Law, we celebrate, support, and thrive on inclusion for the benefit of our associates, our partners, and our clients. Bell Law is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Bell Law are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.Powered by JazzHR