Conference Planning Manager

Benchmark Hospitality

  • Santa Cruz, CA
  • $70,000-80,000 per year
  • Permanent
  • Full-time
  • 27 days ago
Job Description:PropertyAbout UsWelcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.Location DescriptionDiscover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks!OverviewBASIC FUNCTION: Plans, coordinates and ensures execution of all Conference group related
activities and events. The Planning Manager will act as the primary liaison between the client and the
staff of the property while focusing on the client’s expectations. Is a role model of and holds
employees accountable to following our Mission, Core Values, First Priorities, Policies and
Procedures.WORK SCHEDULE: Schedule varies based on client needs and business demands.ESSENTIAL FUNCTIONS:
  • Plans and ensures execution of group event to include but not limited to dates/timing of arrival and
departure, room set-ups, diagrams, audio visual/production needs, rooming lists, special needs,
special events, on/off-site entertainment, transportation
  • Knowledgeable with the property’s accommodations, meeting facilities and support services
available at and through the property in order to best promote the effective utilization of the
property by assigned corporate accounts
  • Promote the use of the property’s ancillary services (i.e. banquets, cocktail receptions and theme
parties) in fulfilling the general, unique or special meeting objectives of the clients and generally
promoting the property as the facility best suited to meet their meeting needs and requirements
  • Promote the property in arranging and conducting site visits by key personnel of assigned
accounts for the purpose of planning, organization and coordinating of all meeting needs and
requirements
  • Follow proper channels when seeking authorization for special rates, concessions, discounts, etc.,
  • Ensures group billing is accurate
  • Review distribution of in-house reports to ensure consistency and completeness of information
MARGINAL FUNCTIONS: Perform other job functions as necessary to ensure property and
company goals and guest expectations are exceededQualificationsESSENTIAL FUNCTIONS:
  • Plans and ensures execution of group event to include but not limited to dates/timing of arrival and
departure, room set-ups, diagrams, audio visual/production needs, rooming lists, special needs,
special events, on/off-site entertainment, transportation
  • Knowledgeable with the property’s accommodations, meeting facilities and support services
available at and through the property in order to best promote the effective utilization of the
property by assigned corporate accounts
  • Promote the use of the property’s ancillary services (i.e. banquets, cocktail receptions and theme
parties) in fulfilling the general, unique or special meeting objectives of the clients and generally
promoting the property as the facility best suited to meet their meeting needs and requirements
  • Promote the property in arranging and conducting site visits by key personnel of assigned
accounts for the purpose of planning, organization and coordinating of all meeting needs and
requirements
  • Follow proper channels when seeking authorization for special rates, concessions, discounts, etc.,
  • Ensures group billing is accurate
  • Review distribution of in-house reports to ensure consistency and completeness of information
  • Attend weekly designated meetings
  • Communicates effectively verbally and in writing with clients in timely manner.
  • Communicates effectively verbally and in writing all details of events to appropriate personnel in
timely manner
  • Enhances group events and department profitability by using up-selling techniques
  • Communicates frequently with group contact and attendees to ensure expectations are met or
exceeded.
  • Coordinates vendors, obtains quotes, client contracts etc.
  • Takes a proactive approach toward client satisfaction.
  • Responds to all client evaluations rated fair or poor.
  • Performs some administrative to include distribution of event orders, reports, filing, etc.
  • Follow grooming standards maintaining a professional image in dress and mannerisms
Compensation RangeThe compensation for this position is $70,000.00/Yr. - $80,000.00/Yr. based on qualifications and experience.

Benchmark Hospitality