
M by The Alinea Group - Host
- Big Sky, MT
- Temporary
- Full-time
Responsibilities
- Maintain expert-level knowledge of all reservations, including People of Note (PON), dietary restrictions, and special instructions through daily pre-service meetings
- Greet and warmly welcome guests upon arrival, ensuring a positive and professional atmosphere at the entrance
- Recognize and acknowledge returning guests and VIPs
- Anticipate guest needs and accommodate requests with courtesy and efficiency
- Organize and maintain secure storage and retrieval of guest items in accordance with policy
- Relay important guest details and arrival updates to management in real time
- Create and manage the daily seating plan
- Support private event operations by preparing menus, table layouts, and run-of-show documents
- Monitor and respond to communication sent to the Host email account
- Maintain strong knowledge of food and beverage menus to answer questions accurately
- Respond to guest concerns with professionalism and care
- Perform other duties as assigned by supervisor or manager
- One (1) or more years of experience working as a host or in a related position
- Strong work ethic and attention to detail
- Ability to thrive in a fast-paced, chef-driven environment
- Strong interpersonal and communication skills
- Collaborative mindset and ability to work well with a team
- Ability to remain calm and efficient in high-pressure situations
- Experience with Tock or InDesign is a plus
- FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
- Discounted vouchers for skiing at Big Sky Resort for friends and family
- Discounted ski/snowboard rentals with a free team member lesson
- 25%-50% off F&B and Retail at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
- Wellness Day and Eligibility for PTO
- Monthly team member events