Assistant Manager

• Employee Dining Program
• Paid Sick Time
• 401(k)
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement

• Must have a valid driver's license and reliable transportation
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
• 1-3 years restaurant management experience required
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Experience with Toast: Preferred

• Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards
• You will manage the daily operations of the restaurant, ensuring that the team properly follows all processes, policies, and procedures
• Food Safety Certification
• Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
• Ensure team members receive proper training, including ongoing coaching and development
• Create an effective work schedule following company standards and local laws
• Plan and delegate shift assignments, including communicating expectations and adjusting as needed
• Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
• Ensure service, product quality, and cleanliness standards are consistently upheld
• Communicate performance concerns to your General Manager
• Assist with performance reviews and mentor and develop team members
• Create and maintain a positive culture and healthy team morale through recognition and leading by example
• Handle and report guest and team member complaints, concerns, or injuries timely and in a friendly and respectful manner
• Maintain operational standards, guidelines, policies, and procedures
• Maintain compliance with federal, state, and local laws and guidelines
• Utilize management tools and keep neat, accurate, and current records
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
• Ensure the team works safely and follows all safety guidelines and procedures
• Immediately report all human resources and risk management concerns to your General Manager and District Manager
• Escalate other concerns to your supervisor when appropriate
• Sit, stand, and walk continuously
• Frequently lift, push, pull, and carry up to 30 pounds, including lifting overhead
• Communicate proficiently through speech, reading, and writing
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
• All other duties necessary to ensure restaurant operations function properly

Harpoon Willy's