Pay: $70000 per year - $70000 per yearAt Great Wolf, the Waterpark Maintenance Manager leads a team of technicians to keep waterpark running and ensures a safe and fun environment for guests. The Manager is responsible for leading the installation, maintenance and repair of aquatic equipment ensuring functionality that meets all required quality standards, resulting in maximum operating time and customer satisfaction.Essential Duties & Responsibilities
Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department
Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management
Oversee the implementation of all waterpark property and equipment repairs and preventative maintenance, monitor life safety systems
Oversees and ensures that the administration of the department is in compliance with all corporate and brand standards and all federal, state and local laws
Oversees, delegates, and performs as necessary maintenance and repair work on the waterpark equipment
Understands pool chemistry and general pool maintenance practices
Completes and maintains certification training in Aquatic Facility Operator and/or Certified Pool Operator programs
Perform tasks efficiently and in compliance with all safety rules and regulations
Uses and reinforces safe chemical handling in addition to following and adhering to MSDS practices and procedures as outlined by GWR standards, OSHA, EPA, Green Seal, and Federal, State, and Local laws
Plans and completes successful annual shutdowns by coordinating with the Aquatics Director, Director of Engineering, Lodge General Manager, and associated contractors
Maintains records and documentation according to corporate, industry, and government standards
Schedules staff to ensure operational excellence, while keeping within budgetary limits
Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc.
Monitor supplies and inventory in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift
Monitors work order volume and prioritizes assignments for team as necessary
Inspects work assignments by maintenance staff to ensure that work is completed in a timely manner and within specifications
Manages shift operations including staff scheduling, training and coaching.
Assists the Director of Engineering in reviewing Market Metrix comments to follow up with any necessary actions for their area of responsibility
Assists Director of Engineering in managing labor, forecasting, and inventory processes for their area of responsibility
Basic Qualifications & Skills
Bachelor's degree in business, engineering or related field (or equivalent education/experience)
1+ year supervisory/leadership experience
Minimum 3 years experience in general maintenance, HVAC, plumbing, or waterpark maintenance
Working knowledge of chemicals, tools, equipment, and supplies used in providing comprehensive building/water park maintenance services
Successful completions of criminal background check and drug screen
Availability to work flexible hours and varied shifts including weekends and holidays, as required
Desired Qualifications & Traits
Previous resort maintenance experience
Expert at hands-on equipment maintenance
Able to develop, implement, and monitor programs that adhere to all appropriate regulations, including: Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications
Physical Requirements
Able to lift up to 75 lbs.
Able to bend, stretch, and twist
Able to sit or stand for long periods of time
Able to climb multiple flights of stairs on daily basis and walk frequently
Estimated Salary Range:$70000 per year - $70000 per year annual base salaryAn employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
