Medical Assistant II - Family Medicine Clinic (Chicago-Ravenswood)
- Chicago, IL
- Permanent
- Full-time
Monday & Friday: 8:00am-5:00pm
Tuesday, Wednesday & Thursday: 8:00am-7:00pm
Saturday: 8:00am-12:00pmSchedule:
Typically, 9:00-5:30 or 8:30-5:00pm
Occasionally 8:00am-4:30 or 9:30-6:00pmThe Medical Assistants are typically scheduled 15-30 minutes before opening and after closing. They usually work one late evening per week and 1-2 Saturday per month depending on the needs of the clinic, though usually only one. If interested in working every Saturday, there could be an additional day off during the week. Specifics to be discussed on interview.Pay Range $22.50 - $33.75$2500 sign on bonus for external hiresAMG Chicago Ravenswood is a large Family Medicine and Primary Care office. Located in Ravenswood, Lakeview, Lincoln Square areas, we are the Family Medicine Residency practice for Illinois Masonic Hospital with 24 resident physicians and 15 attending physicians and Advance Practice Nurses. You would be a part of a large team of six nurses, 20 Medical Assistants (MAs) and 15 Patient Service Representatives (PSRs).The Medical Assistant at AMG Chicago Ravenswood’s role is primarily rooming and vialing patients, as well as managing telephone and patient portal messages. We staff our own lab, where you will also train since we provide comprehensive training. While we are a Family Medicine practice, we have a large pediatric population and administer many injections and vaccines, along with a wide range of socioeconomically and culturally diverse patients. Spanish speaking is not required, but a plus, as it is our next most utilized language. Our Medical Assistants also play a larger role in Population Health management and supporting positive health outcomes for patients.Major Responsibilities:
- Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
- Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
- Assists provider with or performs procedures as ordered.
- Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
- Administers medications and vaccines safely following the rights of medication administration.
- Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
- Demonstrates effective and timely communication, teamwork, and appropriate escalation.
- Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked.
- May assist with training and onboarding of other teammates.
- May serve as a role champion or on a committee.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
- High School Diploma or GED required.
- Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
- Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).
- Two years of experience in a clinical practice setting as a Medical Assistant.
- Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
- Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
- Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
- Demonstrates customer service skills that support a positive patient experience.
- Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
- Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
- Unique patient lifting/movement situations will be assessed on a case- by -case basis.
- Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
- Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed.
- Operates all equipment necessary to perform the job.
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program