
Network Administrator
- Jacksonville, FL
- Permanent
- Full-time
Proficient – Working understanding of the required competencies with demonstrated skills and abilities to successfully apply them under general supervision.Knowledge of:
- Administration and maintenance of network operating systems and applications
- Network architecture, design, integration and protocols including TCP/IP/EIGRP/OSPF/STP and bridging.
- Voice architecture, design, integration and protocols including UDP/RTP/RTCP
- Network/Voice performance and monitoring tools.
- Data storage and communications.
- Networked/distributed computing environments.
- Operating system commands and utilities.
- Developing, installing or supporting a network system, including the hardware and software requirements.
- Using database management tools.
- Using the Technology Services change management process.
- Testing software or hardware related to enhancing, upgrading or new installations.
- Planning, constructing or altering programs to support performance tracking.
- Set priorities and establish a systematic course of action to ensure accomplishment of objectives on time and within budget.
- Deal with ambiguity and make decisions with limited information.
- Exercise creativity and imagination in approaching assignments.
- Quickly grasp new ideas and concepts.
- Establish and maintain effective working relationships with users to provide information and advice, meet their needs and achieve expected results.
- Work well within team and assist others with their assignments.
- Acquire and maintain knowledge of the business of Client and Technology Services products.
- Research and acquire knowledge of developing information technology trends and emerging technologies.
- Identify what issues need to be communicated and inform others.
- Communicate effectively, orally and in writing.
- Follow through with commitments.
- Monitors the work of others.
- Plans and/or installs network components, network operating systems and network software/applications.
- Troubleshoots, reports and repairs problems with network servers, resources and services.
- Sets up, maintains and upgrades network resources/services.
- Monitors and optimizes network performance.
- Monitors and optimizes QOS for voice performance.
- Remotely accesses, manages and troubleshoots network/voice devices.
- Performs network/voice analysis to identify performance bottlenecks, bad equipment and/or configuration problems.
- Resolves escalated problems and identifies and recommends responses to new or unusual situations.
- Documents procedures, including drawings to illustrate hardware, software and network configuration.
- Maintains documentation of the existing network and voice system inventory.
- Assists with planning for the re-engineering of existing systems, replacing inadequate systems, and expanding existing systems.
- Plans and develops procedures for operating under both normal and emergency conditions.
- Assists in disaster recovery testing.
- Participates in ongoing training to continuously upgrade technical knowledge and skills.
- Performs other job-related work as assigned.
Regular contact with users in other work groups is required to obtain and clarify information, coordinate problem solving actions and provide other technical assistance.OPEN REQUIREMENTS:
Bachelor of Science (BS) in Computer Science or related discipline and two (2) yrs of professional experience in a network administration role in a large corporate environment.-OR-Six (6) year combination of education, training and experience in installing, supporting, and maintaining network systems in a large corporate environment.