Student Services Advisor 3 (4575U), College of Chemistry, Dean's Office
University of California
- Berkeley, CA
- $65,000-95,000 per year
- Permanent
- Full-time
- Advises faculty on departmental / school / college and university policies and procedures.
- Reviews students' progress and advises students and faculty on requirements for degree / program completion; identifies students with progression problems and recommends interventions.
- Devises curriculum planning in collaboration with the Executive Director and faculty, and with other departments.
- Based on knowledge of the curriculum, coordinates the assignment of students to faculty advisers.
- Prepares training materials for faculty advisers and annually edits MSSE student handbook.
- Serves as “home base” for MSSE students, welcoming them into the program and directing them to campus resources as appropriate.
- Handles exceptional requests and petitions.
- Identifies and refers students with specialized needs to the faculty Program Director and faculty advisor(s) as needed.
- Advises and counsels individuals with unique and/or confidential problems, and arranges specialized help for students as needed through other support services within the community.
- Makes recommendations for and effects resolution of complex student issues regarding financial commitments, personal crises, student progress and grievances.
- Plans and implements outreach programs with specifically targeted institutions.
- Advises prospective applicants on necessary academic preparation.
- Coordinates appropriateness of program as it pertains to the prospective applicant's goals.
- Utilizing in-depth knowledge of the organization's admissions criteria, helps screen applicants for admissions.
- Evaluates domestic and international transcripts for degree eligibility.
- Initiates and arranges student recruitment visits.
- Monitors and reports trends in admissions, yield, and distribution of students to facilitate recruitment and admission strategies, including special efforts to attract qualified women and underrepresented minorities.
- Oversees the administration, evaluation, and awarding of student fellowships, grants, scholarships, and other awards.
- Advises students on financial aid options of the organization and extra-mural fellowship opportunities.
- Oversees processes for equitable assignment of Graduate Student Instructors (GSIs) and coordinates GSI assignments each term.
- Interprets organization policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.
- Provides advice and assistance to students and scholars regarding complex U.S. visa and immigration procedures, compliance issues, and employment eligibility / authorization.
- Oversees and may conduct orientation of new students.
- Plans and implements high-visibility student events, such as commencements.
- Organizes job fairs.
- Plans, designs, and provides workshops for students, such as information about the organization, or academic strategies and enrichment programs.
- Develops and enhances an alumni recruitment network.
- Advises students on the job market process, and the standards and norms specific to MSSE.
- Identifies and cultivates potential employers and industry partners for capstone projects that may lead to subsequent employment.
- Coordinates and implements programs and workshops to support and retain URM students / scholars.
- Facilitates operational needs as they arise, including overseeing student assistants, executing expense reimbursements, assisting with annual program reviews and rate proposals.
- Working knowledge of advising and counseling techniques.
- Solid verbal and written communication skills.
- Interpersonal skills.
- Multicultural competencies; ability to work with diverse populations.
- Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
- Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
- In-depth knowledge of the field's post-degree employment opportunities and practices.
- Customer service orientation and ability to flexible and adaptable to change.
- Attention to detail and ability to prioritize multiple tasks and meet competing deadlines.
- Proficiency with PC platform and desktop applications for word processing and data management (e.g. MS Office, FileMaker) and ability to learn other database applications as needed.
- Bachelor's degree in related area and / or equivalent experience / training.
- Knowledge of and/or ability to learn University-specific computer application programs.
- Knowledge of and/or ability to learn University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
- Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility / authorization for international students and scholars.
- Knowledge of and/or ability to learn campus policies and procedures pertaining to graduate education, curriculum, grading, student conduct, confidentiality (FERPA) and related areas.
- Experience advising international students and coordinating outreach efforts to international markets.
- Prior admissions experience in particular designing and leading recruitment efforts.
- Master's degree and/or equivalent experience/training.
- This is a 100%, full-time (40 hours per week), career position that is eligible for full UC benefits.
- This position is exempt and paid monthly.
- Remote work is an option depending on candidate and department needs.