Director, Quality

Menasha

  • Neenah, WI
  • Permanent
  • Full-time
  • 2 months ago
Menasha Corporation Employees, please log-in to your Workday account to apply for positions.ABOUT US (AND OUR EXCITING FUTURE)Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.Join us and become part of the power behind possible.About The Opportunity The Quality Director is responsible for leading and overseeing all aspects of quality assurance and control within a corrugated manufacturing environment. This role ensures that products meet internal and external quality standards, regulatory requirements, and customer expectations. The director will develop and implement quality management systems, drive continuous improvement initiatives, and lead cross-functional teams to resolve quality issues. Key responsibilities include managing audits, supplier quality, compliance, and fostering a culture of quality throughout the organization.Essential Job FunctionsThe following duties are normal for this position. The incumbent may perform some or all of these duties however; it is not an exclusive or all-inclusive list. Other duties may be assigned.
  • Establishes strategies, systems and controls to support company and customer objectives in the areas of Quality Assurance/Compliance
  • Establishes and reports key Quality performance metrics and provides leadership support to assigned sites to ensure scorecard objectives are met
  • Develops and manages overarching Quality framework, which utilizes assessment, training, and monitoring techniques to ensure compliance with federal, state and local laws and regulations, and independent agency standards
  • Establishes and assures implementation of company-wide Quality programs
  • Provides overall guidance on elevated Quality concerns and operational improvement opportunities working with key stakeholders and implementing corrective actions
  • Oversees the external/internal audit processes and supports site Quality representative responsible for executing any needed corrective action to address audit deficiencies
  • Provides guidance on staffing, training, employee relations and performance management to develop and enhance the Quality function, working closely with direct reports
  • Maintains industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications
Education & Experience
  • Bachelor’s degree in Engineering, Quality Management, or related field (Master’s preferred).
  • 10+ years of experience in quality roles, with at least 5 in a leadership position within manufacturing (corrugated industry preferred).
  • Strong knowledge of quality tools (Six Sigma, SPC, FMEA, etc.) and regulatory standards.
  • Excellent leadership, communication, and problem-solving skills.
Knowledge
  • Quality Management Systems (QMS): Deep understanding of ISO 9001, Six Sigma, Lean Manufacturing, and other quality standards.
  • Corrugated Manufacturing Processes: Familiarity with raw materials, converting processes, printing, die-cutting, and finishing.
  • Regulatory Compliance: Knowledge of industry-specific regulations, environmental standards, and safety protocols.
  • Statistical Analysis: Proficiency in statistical process control (SPC), capability studies, and data-driven decision-making.
  • Supplier Quality Management: Understanding of vendor qualification, audits, and incoming material inspection.
Skills
  • Leadership & Team Management: Ability to lead cross-functional teams, mentor staff, and drive a culture of quality.
  • Problem-Solving: Strong root cause analysis (RCA) and corrective/preventive action (CAPA) skills.
  • Communication: Excellent verbal and written communication for reporting, training, and cross-department collaboration.
  • Project Management: Ability to manage quality improvement projects, timelines, and resources effectively.
  • Technical Proficiency: Skilled in quality tools (FMEA, Pareto, Fishbone, 5 Whys), and software like Minitab, ERP/QMS systems.
Abilities
  • Strategic Thinking: Ability to align quality goals with business objectives and long-term strategy.
  • Analytical Thinking: Capable of interpreting complex data and making sound decisions based on analysis.
  • Attention to Detail: High level of accuracy in documentation, inspections, and compliance checks.
  • Adaptability: Able to respond to changing customer demands, production challenges, and regulatory updates.
  • Influence & Negotiation: Ability to influence stakeholders and negotiate quality expectations with suppliers and customers.
Physical Requirements & Work Environment
  • Primarily works in an office environment with occasional time spent in a production and/or warehouse setting
  • Frequent travel required
  • Occasional lifting up to 25 lbs.
Two companies, one vision.Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.Come build an exciting, rewarding career with us, where you’ll have opportunities to grow.The possibilities are endless. The power is yours!Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Menasha