Toll Support Analyst
RK&K
- Fairfax, VA
- Permanent
- Full-time
- Involved in the development of practice areas related roadside toll systems, toll operations & maintenance, and back-office planning, technical and operational support
- Assist tolling clients with management of operations vendor contracts
- Perform review of toll systems, planning studies, Concepts of Operations, and implementation plans
- Help in the design and development of tolling concepts including requirement analysis back-office communications, and operating systems
- Review system integration plans, testing procedures and commissioning documentation for toll systems
- Assist in key performance indicators (KPIs) reporting and analysis
- High School Diploma/GED
- 3 years operations experience working with DOT’s and toll agencies
- Highly competent in both oral and written communications
- An attitude and commitment to being an active participant in our company growth and success
- Demonstrated experience in toll back-office systems, customer service center operations, and system networks
- Paid time off
- Hybrid work (home and office)
- Tuition reimbursement
- Health, dental, vision, life and disability insurances
- Paid parental leave
- Wellness programs and employee resource groups
- Career Development
- Matching 401(k) plan
- Paid Holidays
- Much Much more!