Senior Vice President, Head of Enterprise Resource Planning (ERP) Executive

Federal Reserve Bank

  • Richmond, VA
  • Permanent
  • Full-time
  • 1 day ago
CompanyFederal Reserve Bank of RichmondWhen you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with a dynamic and diverse team of mission-driven professionals to strengthen and protect our economy and our communities.Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.About the OpportunityThe Senior Vice President (SVP), Head of Enterprise Resource Planning (ERP), leads the national ERP function for the Federal Reserve encompassing Human Resources, Finance, and Procurement domains. This executive is responsible for shaping and delivering the ERP strategy, optimizing enterprise business processes, ensuring operational excellence, and driving innovation through technology. An influential leader, relationship builder, and agent of change, the SVP ERP, with support and oversight from the ERP sponsors (First Vice Presidents), will be responsible for leading the Support Office and collaboratively driving optimal service delivery and an integrated product roadmap across the finance, human resources, and procurement business lines, and working directly with Chief Product Owners (CPOs). The SVP, Head of ERP Executive will report to the Chief Information Officer.BackgroundThe Federal Reserve System has transitioned its human resources, finance and procurement technology systems to one integrated cloud-based platform using the Workday, SAP Ariba, and 20+ ERP product solutions. Now that the ERP is implemented, we need to continue to be agile, embrace change and be willing to do things differently to drive adoption of the Enterprise Resource Planning (ERP) Program’s full capabilities and features throughout the Federal Reserve, staying abreast of new capabilities, and sustain leading practices.Key Responsibilities:Strategic Leadership
  • Define and execute a multi-year ERP strategy aligned with organizational goals, including legacy ERP system modernization, operational efficiency, platform resilience, and user experience.
  • Ensure ERP capabilities support both enterprise and functional needs, maintaining balance between standardization and flexibility.
ERP Program and Operations Oversight
  • Lead the delivery and continuous improvement of ERP platforms (e.g., Workday, Ariba) for core HR, Finance, and Procurement business functions.
  • Oversee large-scale ERP programs and projects, ensuring they are delivered on time, within scope and budget, and meet quality expectations (e.g. ERP Data Hub).
  • Establish a high-performing, product-centric ERP operating model that supports agile delivery, innovation, and user-focused solutions.
Stakeholder Engagement and Governance
  • Lead and manage a senior executive steering committee, ensuring alignment between ERP investments and business value realization.
  • Foster trusted relationships with senior business leaders to align priorities and ensure successful adoption.
  • Create and maintain governance structures that promote accountability, transparency, and change management.
Team and Talent Leadership
  • Build, inspire, and retain a high-caliber ERP team, including Chief product owners, Chief Architect, and technical delivery managers.
  • Promote a culture of continuous learning, innovation, cross-functional collaboration, and inclusive leadership.
  • Support the development of ERP capabilities within the FR through knowledge sharing and collaboration frameworks.
Risk, Compliance, and Vendor Management
  • Ensure ERP operations comply with regulatory, security, and data privacy standards.
  • Oversee vendor and partner relationships, including contract management, performance oversight, and value assurance.
Key Competencies:1. Strategic Thinking & Vision
  • Ability to craft an ERP vision that aligns technology with complex business goals across a federated environment.
  • Strong understanding of digital trends and how ERP platforms enable business transformation.
2. Executive Influence & Communication
  • Exceptional ability to influence, advise, and collaborate with C-suite and senior leaders.
  • Skilled in distilling complex concepts into actionable business insights for executive audiences.
3. ERP & Business Process Expertise
  • Deep experience with modern ERP platforms (e.g., Workday, Oracle, SAP) across HR, Finance, and Procurement domains.
  • Expertise in transforming legacy systems and processes into integrated, future-ready platforms.
4. Federated Enterprise Leadership
  • Experience working within or leading National functions in federated or matrixed organizations with diverse needs and priorities.
  • Ability to design shared services or hybrid models that balance standardization with local autonomy.
5. Change Leadership
  • Demonstrated ability to lead complex organizational change initiatives, particularly involving process reengineering and technology modernization.
  • Strong understanding of change management frameworks and best practices.
6. Program Delivery & Operational Excellence
  • Proven track record in leading large-scale ERP implementations or transformations, including risk mitigation and stakeholder engagement.
  • Focus on metrics-driven performance, value delivery, and user satisfaction.
7. Talent Management & Team Building
  • Commitment to building high-performing teams and fostering leadership development at all levels.
  • Inclusive leadership style that encourages diversity of thought and collaboration.
What You Will Do:
  • Direct the oversight of Workday and Ariba technology platforms and the 20+ ERP ‘ecosystem’ of capabilities and operations (as part of the ERP), including process configuration, tenant management, release planning, information security, ERP-wide Architecture and technical support. Develop and maintain a business continuity & resilience plan with Federal Reserve and external technology providers and drive the execution of such plan if required.
  • Partner with finance, human resources, and procurement technology support areas and business leaders to align ERP technology solutions with business area strategies through a collaboratively developed roadmap focused on delivering increased business value with continual product releases.
  • Develop and manage the integrated product roadmap and adoption of new or evolving capabilities aligned with business strategies and needs.
  • Manage the process to prioritize and deliver competing demand priorities for the platform based on resource availability, business needs and dependencies.
  • Oversee vendor management of critically important vendors to build strategic partnerships, coordinate issue resolution and effectively manage supplier risks.
  • Accelerate change adoption through communication, training and change management activities across the human resources, finance, and procurement disciplines.
  • Drive performance and accountability of Support Office within the established service level agreements, focused on business outcomes, as well as customer satisfaction feedback.
  • Partner with appropriate business governance groups to enhance the ERP business capability and integration strategy within guiding principles and in alignment with enterprise IT strategy, architecture and principles.
  • Prepare and manage to budgets set for the ERP on an annual basis.
  • Build a culture of Operational excellence across the ERP teams to include operating model, metrics, risk management, agile product delivery, communication, culture, and engagement.
Qualifications:
  • Bachelor’s degree required; advanced degree (MBA, MS in Information Systems, etc.) strongly preferred.
  • 15+ years of progressive leadership experience in ERP or enterprise systems roles.
  • Experience leading national or enterprise-level technology and operations functions within large, federated organizations.
  • ERP certifications or formal training in systems like Workday, SAP, or Oracle is a plus.
Discover the Reason Why So Many People Love It Here!When you join the Richmond Fed, not only will you find a challenging and purposeful career, you’ll also have access to a wide range of benefits and perks that support your health and wealth, including:
  • Great medical benefits
  • Pension and 401(k) with employer match
  • Paid time off
  • Tuition reimbursement
  • Employee resource networks
  • Paid volunteer leave
  • Flexible work options
  • Onsite amenities that make working here fun!
Other Requirements and Considerations:
  • Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions.
  • If you need assistance or an accommodation due to a disability, please notify rich.recruit@rich.frb.org.
  • Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).
  • Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship.
  • The hiring range of this Senior Vice President role is $276,000 to $345,000.
  • Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.
  • Interested candidates are strongly encouraged to apply by September 10, 2025. Applications are reviewed on a rolling basis. Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.
Full Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategoryExecutive Family GroupWork ShiftFirst (United States of America)The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.Privacy Notice

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