
Resident Care Coordinator
- Waukesha, WI
- Permanent
- Full-time
- Earn up to 1% wage increase every Quarter
- Sinceri Senior Living Discount Marketplace
- Work for us and earn $1000 for each person you refer and is hired
- Access to earned wages prior to payday
- Generous PTO Plan
- Career Development
- An employee engaged Scheduling system
- Employee Appreciation events; Attendance Programs,New employee Referral Program
- Affordable Medical, Dental, Vision, Supplemental Benefits
- 401K Retirement Plan
- Previous experience working with the elderly in a healthcare, Assisted Living, or Memory Care setting
- Previous experience with shift scheduling preferred
- Ability to establish effective relationships with residents, family members, and staff
- Strong documentation and assessment skills
- Ability to represent the facility in a positive and professional manner
- Deals appropriately with family member and visitor concerns or complaints, documenting the issues and actions taken through appropriate reporting mechanism
- Manages minor physical plant issues that arise during assigned shift, reporting as necessary to Maintenance Director and Administrator
- Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift)
- Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner
- Monitors performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care
- Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations
- Manages shift coverage when staff members call in sick for the oncoming shift
- Participates in Caregiver orientation and training
- Responsible for scheduling and other staffing duties, as requested
- Conducts building tours when requested
- Communicate with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc.
- Exercises independent discretion in responding to resident emergencies, determining need for and contacting emergency services, and/or physician and family, as appropriate
- Documents observations, concerns, changes in resident conditions, incidents and/or accidents, and ensures that follow-up documentation occurs until issue is resolved
- Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator
- Communicates resident needs and concerns to family members and physicians
- Records and implements physician orders, following appropriate procedures for fax and telephone orders
- Ensures that information and interventions recorded on resident service plans are implemented by Caregivers
- Receives reports from caregivers before end of shift
- Gives report to oncoming Charge Nurse or Lead Caregiver
- Receives report from outgoing Charge Nurse or Lead Caregiver
- Will take the lead on first aid response, safety and disaster situations while on duty
- Participates in narcotic count
- Sets up, dispenses, and documents all resident medications
- Responsible for maintaining orderly medication cart, medication room, and accurate medication administration records
- Monitors the daily care of all residents