
IMPACT TECHNICAL LEAD (PSA, OPT 3)
- Springfield, IL
- Permanent
- Full-time
Closing Date: 09/11/2025
Agency: Department of Healthcare and Family ServicesBPIS: 10213
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: Management Information System/Data Processing/Telecommunications
Bilingual Option: None
Salary: Anticipated starting salary $8,281; Full salary range $8,281-$12,223
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code:This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the employee career portal.Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.Why Work for Illinois?Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Position overview:The Department of Healthcare and Family Services is seeking to hire an energetic and self-motivated individual to serve as Impact Technical Lead supporting the Illinois Department of Innovation and Technology (DoIT). This position will plan, direct and evaluate the operations of the IMPACT functional areas including IMPACT Claims and Encounters (CE), Provider Enrollment (PE), and Prior Approval (PA) Subsystems. Additionally, the position will review, plan, and implement updates to the core modules, reference sets, Detailed Design Specification Documents, and data models to adequately ensure that the IMPACT system is working as designed and data is flowing to downstream systems, sister agencies, and outside entities. The ideal candidate will have an ability to work seamlessly as part of a team, possess outstanding problem-solving skills, effective communication skills and a proactive problem solver. If you possess these skills and experience, we invite you to apply for this position with DoIT.The ideal candidate will have a strong knowledge of office management practices, procedures, and programs with the ability to follow written and verbal instructions.HFS values employees with different backgrounds, life experiences, and talents.Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
- Serves as the Impact Technical Lead providing technical assistance, advice and guidance to the Bureau Chief to plan, direct and evaluate the operations of the Illinois Medicaid Program Advanced Cloud Technology (IMPACT) functional areas including Impact Claims and Encounters (CE), Provider Enrollment (PE), and Prior Authorization (PA) Subsystems on statewide initiatives
- Provides expert technical assistance in estimating completion schedules of specific segments of the CE, PE, and PA sub systems, legacy computer mainframe systems, and external sources and interfaces
- Serves as working supervisor
- Directs studies of feasibility and consequences of proposed policies, regulations, law and procedural changes on IMPACT sub systems
- Serves as contact to the Department of Innovation and Technology (DoIT)/Bureau of Resources and Impact team and confers with Bureau Chiefs, State and Public Officials in the implementation of the Medicaid Financial Program in the new IMPACT system
- Provides assistance to DoIT/HFS/Resources and Impact Bureau in developing personal computer and internet- based systems to work in conjunction with the department’s Medicaid computer system
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
- Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, with courses in computer science information technology or related field
- Requires prior experience to three (3) years of progressively responsible administrative experience in computer science support
- Requires three (3) years of professional experience in Technical Business Analyst Support
- Requires three (3) years of professional experience working with interfaces, systems design, and UAT testing for large scale projects
- Three (3) years of professional experience in Technical Business Analyst Support
- Three (3) years of professional experience working with interfaces, systems design, and UAT testing for large scale projects
- Two (2) years of experience with Healthcare/IT domains
- Three (3) years of experience working with a Medicaid Management Information System
- Three (3) or more years of experience doing strategic analysis focusing on determining the best route to meet an organization’s needs
- Elementary knowledge of HIPAA transactions
- Three (3) years of experience creating queries on a Data Warehouse or Decision Support Systems
- Requires the ability to pass a position specific, agency required background check
- Requires the ability to utilize agency supplied equipment (i.e., laptop, etc.)
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
Work Location: 201 South Grand Ave E Springfield, IL 62704-3803
Email: HFS.DMPApps@illinois.gov
Posting Group: Leadership & ManagementThis position DOES contain “Specialized Skills” (as that term is used in CBAs).APPLICATION INSTRUCTIONSUse the “Apply” button at the top right or bottom right of this posting to begin the application process.If you are not already signed in, you will be prompted to do so.State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon.Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.If you have questions about how to apply, please see the following resources:State employees: Log in to the for State employees and review theNon-State employees: on – click “Application Procedures” in the footer of every page of the website.The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com