Accountability:This position is responsible for managing all activities of a customer's purchase order after receiving receipt until acceptance at the customer's location. This position is also responsible to act as the single point of contact for all cross-functional departments within the company.Scope and Responsibilities:Essential duties include, but are not limited to the following:
Proactively attains a safe and healthy work environment for all employees.
Validates that the customer's purchase order and the internal order write-up are consistent. Aligns if required
Analyzes and evaluates project risks, formulates and directs risk reduction activities
Creates a complete project schedule for each assigned project from date of order through acceptance of product and final payment
Tracks all milestone payments
Receives schedule "buy-in" from all functional areas involved in the project
Controls the budgets and implementation plan throughout the project life
Interfaces with management directly on project assessment, direction, bottlenecks and risks
Provide verbal reports and overall project information as needed, to support daily walk-around
Provides a single line of communication between the customer and Fives
Coordinates all communications and visits between Fives and subcontractors
Maintains a schedule and reporting system to reflect the progress of the project, and provides reports to the customer's Project Manager
Coordinates customer run-off at Fives Cincinnati
Provides complete coordination for all customer questions, concerns and needs
Tracks engineering, assembly and run-off delivery dates
Creates and coordinates recovery plan
Advises, reviews, and obtain approval for all engineering designs relative to the installation
Coordinates efforts of various Fives divisions and subcontractors during final assembly of the various components to establish shipping dates that provide timely flow of equipment into the customer's facility. This will lead to an efficient and manageable installation
Coordinates and supervises installation and debug of all equipment at the customer's facility
Coordinates the acceptance test at the customer's facilities according to defined procedures and agreements with the installation supervisor
Coordinates training requirements with Customer Service for each project
Assesses success and difficulties of each project
Identifies and assists in developing new policies, procedures, routines and systems required to support or improve new projects
Education/Certification:
Bachelor's degree or equivalent from a four-year college or technical school, or 2-4 years of similar or related experience preferred
Active PMP Certification is a bonus but not required
Experience:
2 to 4 years of similar or related experience in a fast-paced advanced manufacturing environment
Skills:
Working knowledge of SAP
Proficiency in Microsoft Office software (Word, Excel, PowerPoint, Project)
