Outside Sales Representative-Houston (Bilingual Spanish)
Gravity Payments
- Houston, TX
- $80,000-90,000 per year
- Permanent
- Full-time
- Proactively identify and engage potential clients by visiting local businesses in person.
- Own the full sales cycle, from scheduling meetings and presenting solutions to closing deals and fostering long-term partnerships.
- Consistently exceed sales targets through relationship-building and strategic outreach.
- Expand our network of local merchants, driving growth and team success.
- Strengthen client retention, generate referrals, and create new revenue opportunities through proactive engagement.
- Implement proactive strategies to strengthen relationships, identify retention opportunities, and drive referrals.
- Manage a portfolio of merchant accounts, ensuring ongoing satisfaction through regular check-ins, contract renewals, and rate reviews.
- Introduce and implement new financial services to maximize value for existing clients.
- Facilitate virtual and phone-based account maintenance as needed.
- Collaborate across departments to swiftly resolve client challenges and maintain seamless service.
- Participate in weekly strategy meetings to share progress, address challenges, and refine sales tactics while engaging in continuous learning through role-plays to enhance skills and sales effectiveness.
- Exceptional Communication and Interpersonal Skills: Ability to listen actively, build rapport, and articulate ideas clearly. This includes effective written and verbal communication, with a focus on engaging diverse communities.
- Bilingual Proficiency: Fluency in both Spanish and English, both written and verbal
- Problem-Solving and Customer-Centric Focus: A genuine desire to understand and solve problems for clients. This means prioritizing their needs and building long-term relationships based on trust, not just closing a sale. You must be able to think critically and offer valuable solutions that go beyond a simple transaction.
- Proactive and Adaptable Mindset: A self-starter who takes the initiative to explore new avenues for growth and a willingness to adapt to challenges. You must be persistent and resilient in a dynamic environment, always seeking to improve processes and client outcomes.
- Strong Organizational and Collaborative Skills: The ability to effectively manage multiple tasks, prioritize a workload, and maintain efficiency while working closely with colleagues. You should be able to contribute to a shared team success and enjoy collaborating on projects.
- Professional Development: A demonstrated interest in continuous learning and professional growth. We are looking for someone who is motivated by the opportunity to develop new skills and take on greater responsibility over time.
- Team-Oriented Motivation: A demonstrated drive to contribute to the overall success of a team and help colleagues succeed. You should be someone who is motivated by group achievements and positive feedback, not just individual metrics.
- 2+ years of experience in a customer-facing role such as outside sales, customer support, project management, or account management. We value experience in building and nurturing relationships.
- Experience using a CRM (Customer Relationship Management) platform like Salesforce or similar tools.
- Must have access to a wired internet connection with access to at least a 25 megabits per second (mbps) download and 20 mbps upload speed connection.
- Must be located in and able to work in Houston, Texas.
- Must have your own vehicle/transportation.
- Compensation: Competitive wage with Profit Sharing. Base pay without commissions and a unique opportunity to earn a share in company success.
- Comprehensive Benefits: Medical, dental, and vision coverage.
- Financial Security: 401(k) retirement plan and voluntary life insurance.
- Wellbeing: Time off when you need it, supporting both personal and professional sustainability. Open PTO available after one year.
- Career Growth: Training, mentorship, and development opportunities.
- Support & Stability: Short-term & long-term disability coverage and wellness resources.