Consumables Support Specialist
BlueStar US
- Hebron, KY
- Permanent
- Full-time
- Support sales team with stock and custom product questions, including but not limited to: receipt paper, labels, tags, cards, wristbands, ribbons and more.
- Assist sales team in all aspects of new and existing custom products, including obtaining new and repeat custom quotes, as well as sample requests and conformance documents.
- Load and maintain new and existing products as needed in Oracle database.
- Support, and relationship development with all existing Vendors' approved/certified/registered resellers and Vendor's Employees.
- Interface with label vendors to obtain product information on a timely basis.
- Assist in the training of internal sales staff on Vendor's products, partner programs, promotions, and business policies.
- Assist in the development of content for all of the marketing and business development collateral for BlueStar/Vendor micro-sites, catalogs, solution sales sheets, product mailers, newsletters, and other promotional programs.
- Assist internal Business Development Managers and Partners in the development of Solution Bundles including any of the Vendor's media.
- 4 year degree is preferred
- Proficient with the Microsoft Office Suite IE: Word, Excel, PowerPoint is required
- Excellent attention to detail
- Strong oral and written communication skills are required
- Advanced Excel knowledge required
- Oracle knowledge preferred
- Fundamental knowledge of media, including types of substrates, adhesives and liners is preferred
- Previous experience working with a converter partner or reseller in a consumables capacity preferred
- Understand industry terminology preferred
- Understand distribution models and basic concepts of reseller channel preferred
- Knowledge of the POS and AIDC channel is preferred