Housekeeping Supervisor - Embassy Suites by Hilton Portland Downtown

Hilton

  • Portland, OR
  • Permanent
  • Full-time
  • 24 days ago
is seeking a Housekeping Supervisor.
This property seamlessly blends original architecture with modern amenities and is within walking distance of the Convention Center, Moda Center, and theaters. It features 276 spacious rooms, two dining outlets, and 12 meeting rooms.Come join a team that provides friendly workplace environment, competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers free parking, and Discounted Trimet HOP Fastpass.The ideal candidate will possess the following attributes:
  • Previous housekeeping experience
  • Minimum one year of supervisory experience
  • Schedule flexibility
Shift Pattern: open availability required (between 7 am to 11 pm), weekends and holidays are requiredThe Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
  • Access to pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
  • 401K plan and company match to help save for your retirement
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.What will I be doing?
As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
  • Assess inventory of, assign for cleaning and inspect rooms
  • Verify and report status and/or discrepancies of rooms
  • Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
  • Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
  • Perform Room Attendant and/or Houseperson duties, as needed
  • Assist in performance evaluations of Room Attendants and Housepersons, as needed
  • Respond to special guest requests in a timely, friendly and efficient manner
What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton