Print & Mail Team Lead

Harris Computer

  • Easley, SC
  • Permanent
  • Full-time
  • 14 days ago
Print & Mail Team LeadWho We AreHarris Print & Mail department serves local government organizations by printing and mailing utility bills, tax notices, and related communications. We are passionate about delivering value—whether it’s a simple print job or a complex mailing project, we understand our customers’ needs and strive to exceed expectations.Who We’re Looking ForWe’re seeking a Print & Mail Team Lead to join our growing team. The ideal candidate is tech-savvy, adaptable, customer-focused, and committed to continuous improvement. You’ll thrive in this role if you:
  • Approach challenges with a “yes” mindset.
  • Navigate shifting priorities and tight deadlines with ease—and a positive attitude.
  • Ask thoughtful questions and challenge the status quo.
  • Have a keen eye for detail and accuracy.
  • Are driven to meet goals while maintaining high quality.
  • Communicate clearly and professionally, both in writing and over the phone.
  • Are comfortable with digital tools and systems (bonus if you understand basic coding concepts).
Why You’ll Love Working HereAt Harris Print and Mail, work is more than a job—it’s a journey. We empower our team to grow, innovate, and push boundaries. Whether you’re on the production floor or in a strategy meeting, you’ll be part of a culture that values curiosity, collaboration, and continuous learning.What You’ll Do
  • Lead and support a 4-person onsite team, managing daily operations and task delegation.
  • Ensure production schedules are met and proactively resolve issues that may impact timelines.
  • Oversee equipment and workspace efficiency; troubleshoot printer issues and coordinate repairs.
  • Maintain adequate inventory levels and manage supply needs.
  • Serve as the onsite point of contact for customer issues and contract compliance.
  • Resolve customer service incidents and vendor performance concerns with professionalism.
  • Identify and document process improvements and cost-saving opportunities.
  • Work with Coordinator to provide information to finance team
  • Collaborate with the VP of Professional Services to meet forecast, profitability, and growth targets.
  • Hire, train, and evaluate team members; foster a culture of accountability and development.
  • Partner with Sales and Marketing to support planning and outreach efforts.
  • Step in as a production operator when needed to support the team.
What You Bring
  • Required:
  • Strong aptitude for learning software and digital tools.
  • Proven ability to manage schedules, inventory, and equipment.
  • Excellent communication and problem-solving skills.
  • Commitment to continuous improvement and operational excellence.
  • Preferred:
  • Experience leading teams in a production or operations environment.
  • Experience and interest in AI usage
  • Familiarity with print production workflows
  • Experience with USPS bulk mail processing and compliance.
  • Understanding of coding concepts (e.g., HTML, JavaScript).
Physical Requirements
  • Ability to occasionally push, pull, or lift up to 60 lbs.
  • Ability to stand, stoop, or bend during the workday.

Harris Computer