Credit and Collections
- New York City, NY
- Contract
- Full-time
We are seeking a detail-oriented and motivated B2B Credit/Collections professional to join our team. This role is essential in managing accounts receivable and ensuring timely collection of outstanding debts.Responsibilities
- Manage and oversee the collection of accounts receivable for B2B clients.
- Conduct account analysis to identify overdue payments and initiate collection efforts.
- Utilize effective phone etiquette to communicate with clients regarding outstanding balances.
- Collections 30/60/90 past due
- Negotiate payment arrangements and resolve disputes while maintaining customer satisfaction.
- Perform account reconciliation and ensure accuracy in financial records.
- Utilize financial software and accounting software to track payments and manage accounts.
- Collaborate with the accounting team to ensure proper handling of debits and credits.
- Provide excellent customer service throughout the collections process.
- Strong understanding of financial concepts, including revenue cycle management.
- Proficient in accounting software and financial software applications.
- Excellent negotiation skills with a focus on maintaining positive client relationships.
- Familiarity with telemarketing techniques is a plus.
- Solid math skills for accurate account analysis and reconciliation.
- Knowledge of medical billing processes and terminology is advantageous.
- Ability to work independently as well as part of a team in a fast-paced environment.