
CA Donor Center Technician III
- Colton, CA
- Permanent
- Full-time
- Ensure total operation is compliant with state and federal regulations (e.g. FDA approved
standards and ensure facility compliance. * Maintain a high level of customer service and positive donor experience in line with companyvalues and culture. * Maintain cleanliness of work area to ensure a clean and professional environment.
- Stock and maintains an orderly work area with sufficient supplies to meet production demands.
- Maintain Donor Center equipment based on Standard Operating Procedures and applicable
- Maintain Donor confidentiality based on company policy.
- Maintain complete and accurate record keeping per company’s Standard Operating Procedures.
waste. * Be responsible for mentoring junior Donor Center Technicians, able to drive training efficiencies toensure timeliness and compliance and is a Designated Trainer. * Partner with Quality Assurance on overall center performance (favorable performanceobservations, CAPA implementations and continuous improvement initiatives). * Be responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined asdaily/monthly) and periodic (defined as quarterly/annually) on equipment. * Oversee the flow of donors, responsible for organizing lunch schedules, breaks, and overallschedule adherence. * Assist with storage room organization and performs assigned tasks following the First In, FirstOut (FIFO) method. * Perform other job-related tasks, as assigned.Donor Eligibility:
- Ensure that donor meets eligibility criteria based on Standard Operating Procedures.
- Perform donor vitals evaluation per Standard Operations Procedure.
- Perform finger stick for Microhematocrit and Total Protein determination.
- Register applicant donors per Standard Operating Procedures. Plasma Collection:
- Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedures per standard operating procedures.
- Disconnect donor after plasmapheresis process is completed per standard operating procedure.
- Maintain proper ratio to ensure donor safety and quality of product.
- Operate the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and document exceptions.
- Be responsible for prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.
- Handle tested and untested product, as well as product with unsuitable test results.
- Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures.
- Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.
- Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly.
- Record variance if applicable.
- Employee must have all initial training completed, including QA-Backup and/or NexSys Technician.
- Three (3) months’ experience in clerical or customer service position preferred.
- High school diploma or equivalent (GED) required.
- Specific certification or licensing based on State requirements.
- Basic computer knowledge and skills required.
- Ability to speak, read, write (legibly and accurately), and understand English required.
- Strong customer service skills required.
- Strong organizational skills required.
- Ability to read, follow, and interpret regulations, instructions and manuals required.
- Ability to understand verbal instruction required.
- Ability to read numbers on screening equipment and perform basic mathematical calculations required.
- Effective communication skills required.
- Must be able to work-day and evening hours, weekends, holidays, and extended shifts on a frequent basis.
- Attendance and punctuality required.
- Utilize all required and appropriate PPE (Personal Protective Equipment) at all times.
- Ability to sit or stand for extended periods.
- Ability to tug, lift, and pull up to thirty-five pounds.
- Ability to bend, stoop, or kneel.
- Occupational exposure to blood borne pathogens.
- Ability to view video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time.
- Ability to work in an environment with a temperature of -40C or colder for extended periods.
- Occasional exposure to and handling of dry ice
- Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
- Ability to use assistive devices if needed for mobility or communication.