DefinitionPerforms paraprofessional staff duties for a major organizational unit related to areas such as budgeting, procurement and contracts, asset management, personnel, payroll, curriculum, the production of a college's schedule of classes and catalog, and other centralized administrative activities.Typical DutiesPrepares comprehensive reports, operational documents, and correspondence related to the work of a major organizational unit.Creates and maintains a variety of databases and extracts data utilizing a variety of general and specialized software applications.Investigates and resolves difficult problems and responds to non-routine inquiries related to the work of a major organizational unit.Effectively utilizes computer software to create, edit, model, and translate data into complex reports and graphic formats.Reconciles data reports for accuracy and resolves discrepancies.Recommends and initiates procedural changes to expedite transmittal of information and/or facilitate implementation of policies and programs.Acts as a liaison with the staff from other offices on assigned projects.Compiles a variety of information for a major organizational unit.Applies laws, rules, policies, and procedures related to assigned work.Reviews information submitted to the office for completeness, accuracy, and conformance with applicable policies, procedures, and practices.Composes, edits, and publishes materials for distribution to the public.Coordinates the processing and/or production of documents in accordance with established time lines.May post information updates to department website.May provide work direction and training to employees in the work of the office.May conduct training sessions for staff on processes and procedures related to the operations of a major organizational unit.Performs related duties as assigned.Distinguishing CharacteristicsAn Administrative Operations Technician applies a thorough knowledge of established procedures and policies in the areas of: budgeting, procurement and contracts, asset management, personnel, payroll, curriculum, the production of a college's schedule of classes and catalog, and other centralized administrative activities for a major organizational unit. Proficiency in the methods, procedures, and policies utilized in the Los Angeles Community College District is of greater importance than a broad knowledge of the general principles and practices of office administration. May perform lead duties. Use of computers and advanced software applications is an integral aspect of the duties.An Academic Scheduling Specialist performs paraprofessional and technical duties related to the production of a college's schedule of classes and catalog. Use of computers and advanced software applications is an integral aspect of the duties.A Senior Office Assistant performs complex clerical duties, applies a thorough knowledge of a highly specialized office function while assisting in the daily operation of an assigned office or department, and exercises initiative and independent judgment in applying established practices to specific cases. Operating a keyboard and use of computer equipment are an integral aspect of the duties.SupervisionGeneral supervision is received from a classified or academic supervisor, manager, or administrator. Work direction may be exercised over assigned clerical staff.Class QualificationsKnowledge of:Policies, regulations, procedures, and precedents applicable to a major organizational unitDistrict policies and procedures related to general administrative and business transactions of the DistrictComputer software such as word processing, spreadsheet, database management, and desktop publishing applicationsSpecialized computer applications used in assigned unitOffice practices and proceduresCorrect use of business English, punctuation, spelling, and grammarReport and business correspondence formatsCustomer service techniques for public contact in person, on the telephone, and in written communicationOrganization and use of records and filesCapabilities of computer systems, applications, and hardware used in the operations of the assigned unitAbility to:Perform difficult technical assignments independentlyOrganize and coordinate major projects through to completionUnderstand, interpret, and apply applicable rules, policies, and proceduresEffectively utilize computer equipment, software, and management information systems in the performance of dutiesCritically review source data and detect and correct errorsGather and compile data in written, tabular, pictorial, and graphic formWrite reports, correspondence, and instructionsPerform mathematical computations of moderate difficultyEffectively communicate orally and in writingProvide technical assistance to othersTrain others in the functions, rules, and practices and procedures of the officeEvaluate work methods and efficiencyMeet schedules and critical timelinesGive clear and concise instructionsEvaluate work methods and performanceMaintain a variety of logs, files, and recordsKeep accurate and detailed recordsWork effectively and cooperatively with a diverse pool of administrators, faculty, staff, students, and the publicLearn specialized software applicationsEntrance QualificationsEducation and Experience:An associate degree or its equivalent from a recognized college or university, preferably with a major in computer applications and office technology (CAOT), business administration, or a related field AND two years of full-time, paid clerical experience which included assisting in the coordination and processing of operational business documents for an assigned organizational unit. Two years of additional qualifying experience may be substituted for the degree requirement.Benefits
Medical and dental insurance and vision care plans are provided for employees and their dependents.
A $50,000 life insurance policy is provided free of charge for each employee.
New employees receive 12 full-pay days and 88 half-pay days of illness leave.
19 paid holidays per year.
Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District. Vacation days for management and confidential positions begin at 15, 20, or 24 days.
Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
Employees become members of the Public Employees Retirement System. Employees are also covered by Social Security.
Employee Assistance Program
Selection ProcessThe examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview.Reasonable AccommodationsOur class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.
