Administrative Associate - Home Services

Electrify My Home

  • Vacaville, CA
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
Administrative Associate, Home ServicesWe are Electrify My Home, the Premier Residential Electrification Specialists!Are you a personable individual with a positive demeanor? Are you passionate about providing exceptional outcomes for your team and customers? Looking for a stable position at a company that offers a fun and challenging work environment and truly cares about you? If you answered yes, you may have found a great opportunity to secure your career!We are looking for a multi-talented admin specialist to complement our motivated team with experience in HVAC/construction-related office admin skills. This is a critical role for our growing company - get in early and be part of our collective success as we scale our efforts to install world-class projects that help our customers enjoy great comfort, energy efficiency, and carbon reduction!This is a full-time role.Responsibilities:
Administrative support :
  • Effectively and efficiently multitask in several key roles, including Project Management, process development, sales team support, logistics, accounting support, HR, and other general office duties
  • Assist staff members with daily tasks and maintain organizational data streams and progress tracking
  • Keep our dispatch software and Customer Resource Management software updated at all times
  • Communicate with field, office, and sales staff in a deliberate and firm manner
  • Compile digital and paper folders containing necessary job information
  • Organized and disseminate project information to assist field manager
  • Data entry and expense tracking assistance
Customer Service:
  • Maintain polite and professional communication at all times
  • Resolve customer concerns
  • Understand and relay details about company matters and offerings
  • Process and keep program information updated and organized
  • Register product information and track distributor incentive programs and warranties
Qualifications:
  • Excellent interpersonal communication skills
  • Business-related College degree or 3 years related experience
  • 2+ years of customer service or office administration experience
  • 1+ year of scheduling experience (preferably HVAC, but Plumbing or other construction experience is considered)
  • Excellent computer skills. Knowledge of Microsoft applications (e.g., Word, Excel, PowerPoint, Outlook, Teams, Slack) and CRM systems
  • Experience with business telephone systems
  • Excellent phone skills
  • Innovative and growth mindset
  • Sales team admin experience
  • Bonus: Training program administration
  • Bonus: Adobe Photoshop, Illustrator, InDesign, Premiere experience
About Company:
We are a mission-driven organization that focuses on making our customers' and employees' lives better, emphasizing core values and vision to electrify 100,000 homes by 2035. We provide an exciting variety of services to assist homeowners moving away from gas. We are extremely well-positioned and growing fast! We do fun, exciting, and highly detailed projects with a focus on high value, high design, and excellent outcomes.Our company is a DOE-recognized training provider for the leading California electrification programs as well as several in-state utilities. We offer steady work; we are a fun and family-friendly work environment.Benefits:Specified promotion and pay increase trackMedical (including 100% coverage option)401(k)Dental/Health/Vision insuranceProfessional development opportunitiesReferral programRetirement planDynamic WorkplacePlenty of workSpiff and bonuseshttps://www.electrifymyhome.com/

Electrify My Home