Warehouse Process Improvement Analyst - Bilingual (English/Korean)
- Duluth, GA
- $23.00-29.00 per hour
- Contract
- Full-time
http://recruiting.woongjininc.com/Our MissionWOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
- Lead the implementation, configuration, and maintenance of WMS and TMS solutions
- Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations
- Identify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptions
- Collaborate with IT teams to develop and deploy system updates, patches, and enhancements
- Analyze operational workflows and recommend system improvements to enhance efficiency
- Involve new warehouse setup and functional responsibilities across operations, systems, compliance, and vendor coordination
- Work closely with warehouse leadership to optimize receiving, shipping, and inventory processes
- Continuously identify process improvements and request necessary system developments
- Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team
- Ensure accurate data capture within WMS/TMS to improve supply chain visibility
- Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions
- Train and support warehouse staff, operations teams, and management on WMS/TMS best practices
- Provide end-user support and troubleshoot system-related issues to enhance productivity
- Gather feedback from end-users and propose system enhancements based on operational challenges
- Communicate project updates and system performance to leadership in a clear and actionable manner
- Bilingual in Korean and English
- 1+ years of experience managing WMS/TMS system in a warehouse or distribution environment.
- Bachelor’s degree in Supply Chain Management, IT, Business, or a related field (or equivalent experience).
- Strong analytical and data evaluation skills with experience in system troubleshooting, process automation, and operational improvements.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis, reporting, and documentation.
- Experience working with logistics systems, particularly WMS and TMS.
- Excellent communication and leadership skills to train and support cross-functional teams.
- Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
- Knowledge of warehouse processes, inventory management, and logistics operations.
- Understanding of regulatory compliance and system security protocols.
- Travel %: ~25% in U.S.