ServiceNow Solution Architect
Deloitte
- Atlanta, GA
- Permanent
- Full-time
- Engage as a primary architect on projects to set technical direction and lead the development team to implement client solutions including both configuring ServiceNow and developing customizations and integrations
- Provide leadership and expert knowledge of ServiceNow application architecture to business and technology teams and facilitate the collaborative development of the technology strategy, technology standards, roadmaps, and practices
- Manage clients, complex projects, drive business requirement gathering, manage scope and client expectations
- Propose and provide solution options, business cases, prototypes, and walk-throughs to all required levels of stakeholders
- Demonstrate and communicate expert understanding of enterprise architecture related to ServiceNow Digital Workflows
- Responsible for technical deliverables related to ServiceNow configurations and integration development between ServiceNow and other systems
- Define coding standards, methodology and patterns for ServiceNow Development Team in conformance with best practices and standards
- Identify opportunities to improve, streamline and optimize the overall platform.
- Identify opportunities for clients to achieve future success
- Bachelor's degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Ability to manage multiple customers, complex projects, and multiple initiatives at the same time
- 3+ years of experience leading a ServiceNow team and driving solutions
- 5+ years of experience in architecting, developing, implementing, configuring, and customizing ServiceNow in an enterprise environment
- Strong experience in ServiceNow Scripting - Business rules, Script Includes, Client Scripts, JavaScript, etc.
- Strong experience in Custom Application Development using ServiceNow
- Must be technically savvy and possess knowledge on how to design and build applications that meet business goals and objectives
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.
- Must be able to obtain a secret clearance
- Must live in a commutable distance (approximately 100-mile radius) to one of the following Delivery locations: Atlanta, GA; Charlotte, NC; Dallas, TX; Houston, TX; Philadelphia, PA with the ability to commute to assigned location for the day, without the need for overnight accommodations
- Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel.
- Professional oral and written communication skills
- Strong problem solving and troubleshooting skills with experience exercising mature judgement
- Excellent teamwork and interpersonal skills
- Prior professional services or federal consulting experience