
Account Manager
- Bay Shore, NY
- Permanent
- Full-time
- Develops and maintains long-term relationships with clients.
- Performs site walk throughs with clients to ensure quality and service expectations are met.
- Leads and facilitates the resolution of client issues or concerns when needed to ensure renewal.
- Proactively presents site enhancement ideas to clients.
- Generates referrals from existing clients and forwards referrals to the Business Developer.
- Develops accurate estimates for new and existing clients, while maintaining acceptable gross margins that support the branch’s financial goals.
- Assists in the overall leadership of the branch.
- Maintains satisfactory accounts receivable levels.
- Coordinates with Branch Administrator to ensure branch databases contain up-to-date client information.
- Associate degree in a business-related field or equivalent experience.
- Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping industry or local marketplace.
- Effective written and verbal communication skills.
- Ability to coach, develop and foster a teamwork environment.
- This role will either be remote or be based in an office environment.
- This role includes routinely traveling in a car.
- Paid time off
- Health and wellness coverage
- 401k savings plan