
Manager, Technical Consulting - HiredScore
- Atlanta, GA
- Permanent
- Full-time
- Supporting large enterprise clients enabling and configuration systems integration with a solid understanding of web architecture, APIs, Cloud and industry-standard third-party tools.
- Support and guide the team in daily operations and client interactions, including attending client calls when needed and serving as the primary escalation point across all aspects of delivery.
- Act as a trusted professional resource for the team and cross-functional stakeholders throughout the project lifecycle, including pre-sales, sales, and post-sales engagements with new and existing clients.
- Engage directly with clients by presenting and explaining technology, integrations, IT and security architecture, and addressing formal questionnaires (e.g., Infosec, RFP, Data Privacy Evaluations).
- Coordinate closely with internal teams to identify, address, and mitigate potential issues and risks.
- Partner with clients and stakeholders to solve complex technical challenges unique to their environment and requirements.
- Lead initiatives to enhance and optimize sales and engineering processes through improved tools, methodologies, and operational practices.
- Create clear, high-quality documentation, whitepapers, and supporting materials for internal and client use.
- Build, train, mentor, and develop new team members, fostering a culture of growth, collaboration, and accountability.
- 3+ years of experience as a Technical Integration or in a similar role supporting large enterprise clients.
- 3+ years strong practical background in systems integration with a solid understanding of web architecture, APIs, Cloud and industry-standard third-party tools.
- 3+ years proven experience as a Team Lead in Technical Consulting or Integration teams, with a track record of successfully managing people and projects.
- Excellent presentation skills, with the ability to engage clients throughout the integration lifecycle, adapt to diverse audiences, and manage ad-hoc requests with professionalism.
- Outstanding verbal and written communication skills, with the ability to convey complex technical concepts in a clear, client-friendly manner.
- Demonstrated teamwork and collaboration, effectively partnering with cross-functional groups such as Product, R&D, Sales, and Delivery Ability to work with code (Read/Run/Edit existing code)
- Ability to build and maintain strong client relationships, serving as a trusted advisor throughout projects with a solid understanding of Infosec, Data Privacy, and RFP processes
- A proactive mindset marked by positivity, creative problem-solving, and strong ownership of responsibilities and outcomes.