Senior Project Manager

• Lead and manage the full implementation of the AXES Virtual Kiosk Card System.
• Own and maintain the vendor relationship with AXES, including contract fulfillment, support coordination, and issue resolution.
• Manage relationships with hardware and software vendors.
• Serve as primary liaison between Operations Director and all internal/external stakeholders.
• Coordinate project deliverables across service, dispatch, IT, and warehouse teams.
• Track project milestones and escalate delays, dependencies, or blockers proactively.
• Prepare and deliver status reports, executive updates, and stakeholder briefings.
• Maintain centralized documentation and project plans, ensuring clarity and alignment.
• Provide operational guidance to the service department to ensure production goals.
• Manage project budget, meeting goals and advising on budget requirements.
• Evaluate and report on project impact on location-level revenue, identifying trends and insights, and coordinating operational response.

• Bachelor’s degree in business, project management, or related field.
• 5+ years of project management experience, preferably in operations or technical deployment environments.
• Strong background in vendor relationship management.
• Experience working with cross-functional teams and communicating with executive stakeholders.
• Highly organized, with proven ability to manage multiple concurrent projects.
• Strong analytical skills, including the ability to evaluate project impact on location-level revenue and performance with ROI considerations.
• Experience managing project budgets and financial tracking.
• Excellent written and verbal communication skills.

United Gaming, LLC