Sr. Systems Analyst - Technology Solutions
Lanter Delivery Systems
- Des Peres, MO
- $155,000 per year
- Permanent
- Full-time
- Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything.
- Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way.
- Be Fearless - We never fail, we only learn.
- We are One Team - We achieve more together by collaboration and consensus.
- Delivery on Commitments - We do what we say we will do.
- We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other.
- We put Safety First - We prioritize the safety of our team members and customers above all else in our business.
- We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity.
- Collaborate with both end users and technical teams to drive resolution to existing pain points and solutions for new operational needs
- Establish mastery of existing Lanter operational and reporting systems to leverage them creatively for business objectives
- Provide technical support and troubleshooting for existing systems
- Work with vendors and IT teams to ensure the effective implementation of new clients, process changes, and new software solutions
- Develop and document system requirements, workflows, data models, and process diagrams to guide development and implementation
- Conduct system testing and support the QA process to ensure that systems meet business requirements and perform as expected
- Create user documentation, training materials, and system guides to assist end-users in adopting and utilizing new systems effectively
- Bachelor's degree or equivalent professional experience in Information Technology, Computer Science, Systems Engineering, or related field
- Minimum of 4 years of experience as a Systems Analyst, Support Analyst, or in a related IT role
- Hands-on experience with system implementation, integration, and troubleshooting
- Experience with databases, SQL, and system architecture design
- Proficient in creating detailed technical documentation and user guides
- Strong attention to detail and the ability to prioritize tasks in a fast-paced environment
- Excellent communication skills, with the ability to interact with both technical teams and business stakeholders
- Previous logistics experience, especially in final mile or parcel delivery, a plus
- Experience with TMS, WMS, and/or logistics scanning platform
- Experience with data warehousing technologies, especially the Azure stack
- Knowledge of programming languages and scripting