
Manager, Human Resources
- Truckee, CA
- $75,000-105,000 per year
- Permanent
- Full-time
- Free skiing + riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
- Healthcare options for both Seasonal & Year-Round employees
- Generous discounts on outdoor gear, apparel, etc.
- 401(k) plan with generous company match
- Free lift tickets, plus 50% off lift tickets
- 25%-50% discount at Food & Beverage locations at Palisades & Alpine
- 30% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
- Employee Assistance Program (EAP)
- HR Operations Leadership: Oversee all HR transactional processes in a timely, accurate, and efficient manner within a fast-paced, high-volume environment. This includes full-cycle onboarding and offboarding of approximately 2,000 employees annually.
- Compliance: Responsible for ensuring compliance with all federal, state, and company employment policies and regulatory requirements, including background checks, I-9 verifications and audits, E-Verify, hiring of minors, and timely separations.
- Team Leadership: Manage and develop a small team, providing guidance, support, and clear expectations to ensure high-quality service and ongoing professional growth.
- Recognition & Reward: Manage employee recognition programs that reinforce company values and promote a high-performing and inclusive culture.
- Event Planning & Culture Building: Lead the planning and execution of employee events to strengthen connection, belonging, and a shared sense of celebration across the organization.
- Employee Relations Support: Partner with Managers and other HR leadership to address employee relations matters with professionalism, confidentiality, and consistency.
- Benefits Oversight: With Alterra partnership, administer local benefits for both major medical and seasonal plans. Lead employee communications and engagement around Open Enrollment, the Wellness Programs, 401K, etc.
- Leave of Absence Administration: Oversee the administration of employee leaves of absence by serving as a liaison between the employee and third-party leave administrator. Provide timely communication to employees and managers. Ensure all leaves are entered into HRIS system.
- Wellbeing Strategy: Serve as the local Wellbeing Champion, leading a cross-functional Wellbeing Team to develop and execute initiatives that support employee wellness and mental health.
- Front Office HR Experience: Ensure an approachable and responsive HR front office team that delivers high-quality service and fosters a supportive employee experience.
- Team Collaboration & Flexibility: Support broader HR initiatives and serve as a collaborative team member in support of seasonal and year-round HR goals.
- Leadership: Manage a team of 2-4 employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance and development; rewarding and disciplining employees; addressing complaints and resolving problems.
- Integrity & Compliance: Comply with Federal and California Labor law in phases of the payroll and employment process from hiring through termination, as well as all Company policies & procedures.
- Commitment to Service: Achieve continuous improvement in operational objectives by implementing production, productivity, quality, and customer-service standards. Contribute information and recommendations to strategic plans and reviews
- Financial: Responsible for creating and maintaining labor and expense budget. Check and manage payroll for overtime, compliance with labor model. Meet financial objectives by forecasting requirements, preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Safety: Establish, implement, and enforce safety standards in accordance with company policies and procedures as well as State & Federal laws.
- Communication: Able to communicate effectively in writing and verbally across all levels of the organization. Able to effectively present information to management, employees, and customers.
- Organization: Demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time. Excellent organizational and problem solving skills with the ability to handle multiple tasks.
- Reasoning Ability: Able to make independent decisions which may have considerable impacts on the organization. Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpersonal skills to professionally handle sensitive and confidential situations and documentation.
- Working knowledge of computers and technology including MS Office (Word, Excel, Outlook, Access), with high proficiency in Excel.
- Five years related experience and/or training; or equivalent combination of education and experience
- Three years supervisory experience
- License/certificates/accreditations
- Bachelor's Degree
- HR Certification
- Ski industry experience