Director of Product Management, Real-Time Customer Data Platform

Adobe

  • San Jose, CA
  • Permanent
  • Full-time
  • 1 month ago
Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!The OpportunityConnecting customers—and their data—to the vast marketing and advertising ecosystem is core to the value delivered by Adobe’s Real-Time Customer Data Platform (RTCDP). At the heart of this is our ability to unify customer profiles, manage real-time segmentation and build audiences through AI driven experiences. This person will lead our B2C edition and innovate across critical platform capabilities to grow our industry position.With tens of billions of profiles managed every day across our Fortune 2000 customer base, scalability and efficiency are not just goals—they’re foundational. This is an outstanding opportunity to solve innovative technical challenges and shape core services that power all Adobe Digital Experience products.Key Responsibilities
  • Develop the vision, strategy, and execution for RTCDP B2C Edition, allowing businesses to personalize experiences and boost team efficiency with AI.
  • Craft the roadmap and investment strategy, aligning product priorities with business growth, customer adoption, and market differentiation to scale Adobe Experience Platform’s ecosystem.
  • Collaborate with engineering, program management, and field leaders to drive technical innovation, ensuring scalability and enterprise-grade execution.
  • Influence and align cross-functional teams—including engineers, product leaders, researchers, and senior executives—to drive a shared vision.
  • Engage with customers, partners, and industry leaders, representing Adobe’s RTCDP for our large B2C customer base and find opportunities for adoption and innovation.
  • Cultivate a high-performance culture, supporting collaboration, innovation, and a customer-first mentality to improve the impact of our team.
What's you need to succeed
  • Bachelor’s or master’s degree in computer science, Engineering, Physics, or a related field with equivalent experience required
  • 10+ years of product management leadership experience, including managing cross-functional teams and driving ecosystem growth
  • Technical Depth in Big Data: Solid understanding of distributed systems, large-scale databases (e.g., NoSQL, column stores), real-time processing (Kafka, Flink, Spark), and data infrastructure
  • CDP Experience: Hands-on experience with Customer Data Platforms like Adobe RTCDP, Salesforce Data Cloud, or Segment, with a strong grasp of identity, segmentation, and audience management workflows required
  • Proven track record in ecosystem development, working with partners, third-party developers, and enterprise customers to expand product adoption
  • Strong customer insight, critical thinking, and product innovation skills, with a history of delivering in an enterprise software environment
  • Ability to lead and influence across organizations, encouraging collaboration across product, engineering, sales, and external collaborators
  • Experience defining and completing complex product roadmaps, balancing strategic vision with near-term actions
  • Strong relationship-building and communication skills, with the ability to align diverse teams and collaborators around a shared vision
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $166,100 -- $334,500 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.State-Specific Notices:California:Fair Chance OrdinancesAdobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Colorado:Application Window NoticeIf this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.Massachusetts:Massachusetts Legal NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Adobe is proud to be an employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call (408) 536-3015.

Adobe