Tactical Operations Controller

Vista America

  • Columbus, OH
  • Permanent
  • Full-time
  • 2 months ago
Job Profile :Join our team as a Tactical Operations Controller in Columbus, OH. As a Tactical Operations Controller, you'll serve as a central point of contact for flight following, crew communications, and tactical control activities. The position involves monitoring daily flight operations, managing real-time communications, verifying flight details, and responding swiftly to operational irregularities. The role requires strong organizational skills, attention to detail, and the ability to coordinate across multiple teams and stakeholders in a fast-paced aviation environment. Rotating schedule - 10 hours each shift, 4 days on, 4 days off.Your Responsibilities:
  • Facilitate timely and accurate communication between OCC, flight crews, and ground handling teams.
  • Confirm and verify all flight details in GV, including slots, permits, FPL filings, and flight packages.
  • Monitor and maintain the daily tactical flight log, providing real-time updates on flight statuses.
  • Respond promptly to operational irregularities, delays, or deviations, coordinating with relevant teams and authorities.
  • Ensure crew acknowledgments, conduct wake-up calls, and coordinate crew and aircraft readiness for scheduled flights.
  • Monitor weather conditions, air traffic restrictions, and other factors that may impact flight operations, raising alerts when necessary.
  • Manage ground arrangements, permits, and other tactical tasks essential for smooth flight execution.
Required Skills and Education:
  • Minimum of 2 years’ experience in Aviation Operations, including Flight Operations, Ground Operations/Trip Planning, or Crew and Aircraft Scheduling.
  • Proficiency in aviation systems, MS Office Suite, and relevant ground and flight operations software.
  • Strong communication skills, both verbal and written, with the ability to effectively liaise with crews, ground handlers, airports, and authorities.
  • Excellent organizational and planning skills, with the ability to handle multiple tasks simultaneously and adapt to changing priorities.
  • Ability to analyze operational data and respond proactively to irregular operations or delays.
  • Flexibility to work various shifts, including overnight, weekends, and holidays.
  • Strong team player with a proactive, service-oriented approach and a keen eye for detail.
  • Demonstrated ability to work under pressure in a dynamic environment.
Additional Skills and Preferred Qualifications:
  • Bachelor’s degree from a four-year college or university with a course of study/major in business, aviation, or operations management; or two to four years related experience and/or training; or equivalent combination of education and experience
  • Flight Dispatch License, Commercial Pilot License, or equivalent certification.
  • Experience with international flight operations and understanding of global aviation regulations.
  • Knowledge of ATFM restrictions, weather monitoring, and emergency response procedures.
Benefits
  • Medical, Dental, and Vision plans
  • 401(k) plan with generous company match with full and immediate vesting
  • Company Paid Life, Short, and Long Term Disability Insurance
  • Employee Assistance Programs
  • Mental Health Wellness Program
  • Empty Leg Flight Benefits & Customized Travel Site with Delta Airlines
Vista America is an operating partner of Vista – the world’s first private aviation ecosystem, integrating a unique portfolio of companies. Vista has a global workforce of 4,000 aviation professionals and has flown corporations, governments and private clients to 187 countries, covering 96% of the world.Why choose Vista America?
  • Company Culture: Our culture revolves around problem-solving, teamwork, and industry innovation leadership.
  • No two days will be the same, your career with Vista America will be dynamic, challenging, and exciting.
  • Operational Excellence and Innovation: Industry leader in private aviation with numerous career advancement opportunities. Certified™ Great Place to Work®, highlighting employee satisfaction and career development.
  • Commitment to Safety and Excellence: Wyvern Wingman® Certified, Vista America has a history of performance adhering to rigorous safety practices and continuously surpassing benchmarks.
  • State-of-the-Art Facilities: Over 4,000 aviation experts operating out of 35 offices globally, with modern, state-of-the-art maintenance facilities.
  • Luxury World Class Fleet: We are committed to the highest standards. Our fleet is comprised of highly sought after aircraft, provided with white-glove opulent service that is guided by an obsessive attention to detail and craftsmanship.
The affiliated operating partners of Vista are equal employment opportunity employers. The affiliated operating partners of Vista do not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. The affiliated operating partners of Vista also prohibit harassment of applicants or employees based on any of these protected categories.

Vista America