Director of Aquatics
East Bank Club
- Chicago, IL
- $70,000 per year
- Permanent
- Full-time
- A visionary mindset with a track record (or clear potential) for transformative leadership in aquatics.
- A passion for innovation—willing to explore and develop new programs to enhance the user experience.
- A high level of efficiency, organization, and time management, ensuring smooth day-to-day operations while progressing toward big-picture goals.
Fall/Winter/Spring:
Monday: 10:00am-6:30pm
Payroll Monday (Every other Monday): 8:30/9:00am-5:00pm
Tuesday: 10:00am-6:30pm
Wednesday: 10:00am-6:30pm
Thursday: 10:00am-6:30pm
Friday: 10:00am-6:30pm
Stop in on weekends to oversee Waves at least one time per each sessionSummer (Memorial Day to Labor Day):
The same schedule as above but will switch to one weekend day per week flexed out for one weekdayEssential Functions
- Supervising Employees
- Lifeguards
- Schedule
- Pool maintenance
- Time and attendance
- Facilitate and run meetings
- Swim Instructors
- Schedule
- Billing logs and disputes
- Follow up with clients
- Time and attendance
- Facilitate and run meetings
- Oversee Waves program/troubleshoot problems as needed
- Aquatics Supervisors/Assistants
- Schedule
- Time and attendance
- Assigning tasks and projects
- Support with their main tasks as needed
- Administrative Duties
- Time and attendance for all employees
- Bi-weekly payroll hourly and commission logs
- Annual budget
- Order equipment, uniforms, and all other pool supplies
- Create new programming
- Leading and handling all mandatory HR needs
- Yearly staff reviews
- Quarterly department meetings
- Yearly harassment trainings
- Locker audit
- Signing EBC handbook
- Scheduling and ensuring attendance at new employee orientation
- Member Service
- Respond to member inquiries about Aquatics programs
- Respond to member complaints
- Available to answer questions
- Managerial presence at pools and on sundeck
- Be approachable to members and follow up on suggestions and complaints
- Respond and record comment card follow up
- Be a role model for all Aquatics staff
- Knowledge of rules and regulations
- Resolve any problems and/or billing disputes
- Teach group classes/lessons when needed
- Budget
- Tracking actual numbers for group and private lessons
- Planning and predicting group lesson schedule and lesson numbers to set future budget
- Tracking actual numbers for payroll and budget
- Planning and predicting lifeguard training and schedule to future budget
- Monitoring actual spending throughout the year
- Kayak Department
- Liaison between EBC and Wateriders owner and onsite managers to fulfill all lease agreements
- Including any needed repairs of the dock or storage spaces
- Coordinate with Wateriders to schedule two annual pool kayak trainings for Wateriders staff
- Oversee and direct any changes to the use of this space to maintain a neat and orderly riverwalk
- Confirm that rent has been received each month
- Record Keeping
- Employee certifications
- Disciplinary actions
- Update Aquatics manual
- Monthly calendar of departmental programs
- Filing all Aquatics and Kayak paperwork
All other job duties as assigned by management. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.Requirements
- American Red Cross Lifeguard Instructor Required
- American Red Cross Water Safety Instructor Required
- American Red Cross Lifeguard Instructor Trainer Preferred
- American Red Cross Water Safety Instructor Trainer Preferred
- Starguard and Ellis equivalent certifications can be accepted with crossover within 90 days of hire
- Strong communication and member services skills
- Strong organization and administrative skills
- Experience in Lifeguarding, Swim Instruction and Aquatics Management (minimum of 1-2 years in management role)
- Paid Time Off
- 401(k) with company match up to 3%
- Value Sharing (Profit sharing)
- Holiday Bonus
- Paid Parental Leave
- Comprehensive health, vision, and dental insurance
- HSA and FSA enrollment options
- Short- & Long-Term Disability options
- Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
- Long-Term Care options: Coverage up to 50% of annual income
- Accident and Critical Illness Insurance
- EAP (Employee Assistance Program)
- Pet Insurance through MetLife
- Free workout privileges
- Employee discounts in the Pro Shop, Spa & Salon services and in the Market
- Parking and transit benefits (pre-tax deduction)
- Access to Tickets at Work discounts
- Tuition reimbursement