Clinical Applications Specialist

• Provides product and clinical education to customers for assigned modality.
• Develops and provides customer appropriate clinical in-servicing for purchased devices to meet clinical needs.
• Conducts advanced clinical education including accredited classes for CEU/CRCE credits and Train-the-Trainer courses.
• Coordinates with customer, project manager, service and sales concerning product training and clinical implementation
• Provides clinical support, educational resources, troubleshoots, observes and communicates with customers and colleagues to ensure proper use of equipment and applications.
• Provides documentation of the clinical support process.
• Develops and maintains positive customer relationships to ensure customer satisfaction
• Provides product and clinical education to potential clinical users during demonstrations and clinical evaluations
• Consults with Sales Team to understand the goals of demonstration/clinical evaluation
• Provides clinical/product support and training during the defined time frame of demonstration/clinical evaluation. Addresses clinical features, benefits and inquiries for all levels of hospital personnel
• Provides documentation of the clinical evaluation
• Provides timely, effective follow-up and response to customer generated clinical questions
• Promotes Draeger Medical Education / Training to customers and sales team members.
• Participates in state / national trade / symposiums as required and as schedule permits.
• Completes job related administrative tasks in accordance with company policies and guidelines including the following:

• Expense report
• Scheduling Calendar
• Documentation as required or requested by sales / clinical management

• 5+ years of acute care experience (i.e. NICU and Critical Care ventilation)
• Licensed as an RRT
• Previous experience as clinical educator and/or related experience in mentoring, content delivery or presentation skills strongly preferred
• Valid Drivers License

• Ability to read and interpret documents such as safety rules, operation and clinical instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or organizational employees
• Proficiency in Microsoft Office Suite
• Knowledge of adult learning methods and/or educational program development strongly preferred
• Familiarity with the hospital/clinical environment, equipment treatment methods, personnel roles and organizational issues
• Able to travel up to 80% of work-related time including overnights and occasional weekends

Dräger