OPERATIONS DIRECTOR - Sprowls Horizon Sports ParkSports Facilities Management, LLCLOCATION: Pinellas Park, FLDEPARTMENT: OPERATIONSREPORTS TO: GENERAL MANAGERSTATUS: FULL-TIME (EXEMPT)ABOUT THE COMPANY:Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pinellas Park, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.Sprowls Horizon Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Operations Director will be responsible for the overall management of events. This position provides direction, training and development opportunities to front-line managers and part-time staff during events. The Director will work closely with outside event owners, other leaders and the Finance Manager in order to successfully accomplish these responsibilities.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Oversees front-line managers/supervisors to ensure compliance with SFM Policies and additional applicable laws
Participates in planning/strategic meetings
Oversees effective communications with event owners pre and post event
Oversees the administration and high level of detail required in the organization of events
Assists with labor law compliance and adherence
To be on-site at events and take responsibility for the various aspects of managing personnel and production
Assist General Manage in negotiating and produces contracts for relevant vendors building a good working relationship
Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams
Closes liaison and communication with other departments within the events team including marketing and sales
Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance
Oversees proper cash handling procedures
Assists sports and tournament manager with proper communication with the venues from contracts and dates to all onsite logistics
Ensures events comply with safety regulations
Assist General Manager in hiring, training, and support of all operations personnel (staff, interns, volunteers)
Creates and monitors operations team schedule
Assist the General Manager in developing and managing budgets and exercises control in expense management and facility maintenance
Analyze event performance and prepare metrics presentation
Promotes company culture and expectations to staff
Ensures staff is adequately prepared for the event
Works with General Manager and Finance Manager to develop KPI reports
Contributes to Facility Business Plan and execution
Gives operational approval for event set-up
Oversees proper reporting of inventory
Serves as MOD on nights and weekends
All additional tasks assigned by management
MINIMUM QUALIFICATIONS:
Bachelor's degree in management, sports management, business or related field with 5-7 years experience in a leadership role in operational management and/or event management
Food service and food service management experience preferred
Must have excellent interpersonal, project management and problem-solving skills
Must be a team player
Must have excellent verbal and written communication skills
Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
Must be able to work flexible schedules including weekends, nights, and holidays
Must be willing to obtain CPR certifications
Well organized, efficient, flexible, and able to meet deadlines
Able to cope with many tasks at once and work to tight schedules
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Must be able to lift 50 pounds waist high
May be required to sit or stand for extended periods of time in various conditions
