Outside Sales Counselor

• Accomplish sales and customer service goals, and other objectives as determined by your Sales Leader.
• Maintain existing and cultivate new Realtor relationships through various methods that create long term partnerships and reoccurring business.
• Connect unrepresented homebuyers to Realtors and foster the partnership through the homebuying process.
• Actively manage and partner with others to ensure the overall look of the communities,, homes, and surrounding area are pristine, so our guests enjoy a quality experience as they tour our communities and homes.
• Create, practice, refine, and continually improve your personal sales presentation to be as effective as possible to convert leads.
• Use insight and consultative selling techniques to teach customers about the home buying industry and offer unique perspectives to help influence a sale.
• Proactively utilize CRM system to effectively and efficiently manage the discovery and follow-up strategies of all potential customers.
• Engage visitors and offer to demonstrate our models, home sites, and/or showcase homes depending on the needs of the guest. Showings can also be scheduled through available technology to make it convenient for the customer.
• Provide all pertinent community, home site, floor plan, and pricing information
• Ask for the Sale
• Drive traffic, travel to, and sell from multiple Meritage communities that meet the buyer's needs.
• Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner, including explaining payment information, taxes, insurance, CC&R (deed restrictions), HOA rules and restrictions, and other amenity information as necessary for the community.
• Actively solicit both new and referral business using Salesforce.com to ensure the most effective and efficient prospecting skills are employed to help drive your sales efforts.
• Ensure accurate and timely completion of all buyer paperwork and internal reporting information.
• Assist buyers with scheduling appointments with design studio, operations managers, mortgage, and title companies as necessary.
• Communicate and assist lender with customer loans, keep current on the status of each loan, and the requirements to expedite the processing and closing of all sales.
• Product Knowledge:

• Concept of Community

• Know size, number of homes, future plans and restrictions
• Know the area around the community – Interstates, Shopping, Schools, Churches, etc.
• Extensive Product Knowledge

• Plans, features, pricing, options, warranties, and construction knowledge
• How we differ from the competition.
• Maintain an updated Competition Analysis Notebook and know what the competition is offering each month as sales incentives, new product, lot releases, etc

• Maintain knowledge of local markets, Real Estate laws/rules, public opinion, local and national trends, any government proposed regulations, and economic trends related to the home-buying industry.
• Shop the competition in submarkets to determine community traffic, sales, new product, visual presentation, promotions and etc.

• Update the Buyer throughout the construction process. Be sure to act as point of contact for buyers throughout all phases of construction and closing; assist buyers with resolution of any questions or problems encountered during
• Ensure customer satisfaction from initial visit to closing
• Secondary:

• Complete all on-boarding and other assigned training
• Strive to maintain, improve and promote the company’s image with prospects, customers, homeowners, brokers within the community.
• Establish and maintain relationships with realtors and mortgage brokers.
• Attend weekly sales meetings or other meetings directed by management
• Special projects and other duties as assigned.
• Must be able to work nights, weekends, and most holidays

• Minimum High School Diploma or educational equivalent required, some college coursework or Bachelor’s Degree, strongly preferred

• 3+ years of previous experience in outside sales
• Strongly prefer a minimum of one year of experience in new home sales, with a proven track record of success

• Some states may require a valid Real Estate License. A plus in other states.
• Good computer skills; proficiency with Microsoft Office applications, including Outlook, Word, Excel

• Strong Oral/Written communication skills; excellent Customer Service Skills
• Excellent Interpersonal skills; ability to effectively communicate and work with all personality types
• Ability to present oneself with the utmost in professionalism
• Ability to and handle the stress, and have the patience to work directly with prospective and new homebuyers and Realtors
• Customer-driven presentation skills, and the ability to communicate with confidence
• Strong Sales skills; ability to influence others; close large price point sales, and overcome objections
• Team Player; with a demonstrated ability to work within cross-functional teams

• Sound judgment with a high level of integrity
• Self directed; takes initiative, proactively addresses problems and seeks resolution; can work with minimal oversight

• Ability to give, receive, analyze information, and interpret buyer concerns/questions in order to determine the root issue to achieve a successful conclusion
• Highly organized, detail-oriented, and flexible; with the ability to prioritize multiple projects and meet deadlines, often with frequent interruptions and changing circumstances, in a high-volume fast-paced work environment

• A work environment that encourages creativity and innovative ideas from every level
• An organization that lives by its core values everyday
• Team atmosphere where every individual is considered a vital asset
• State of the art technology to provide an optimal working environment
• A competitive pay structure
• Strong benefits
• Flexibility in work-life integration
• Team-oriented environment where all individuals play an integral role in the company
• Opportunity to further your career in a growing national organization
• Maintain a competitive drive to be the best

Meritage Homes