Tow Truck Driver
IAA
- Tulsa, OK
- Permanent
- Full-time
- Safely operate company tow trucks without causing damage to vehicles in tow.
- Perform pre and post trip inspections to ensure towed vehicles are not damaged.
- Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements.
- Collaborate with the IAA Dispatch Team and Tow Supervisor and be a positive influence.
- Provide excellent customer service.
- Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
- Maintain towing equipment and accessories, perform daily inventory.
- Keep flatbed free and clear of debris, clean up oil and residue to maintain a residue free deck.
- Fuel trucks daily at end of shift.
- Route planning and efficiency to maximize daily productivity.
- Verify information on IAA Tow App to ensure accuracy of assignment including payment methods and required documents.
- Verify title information when title pickup is required with the assigned vehicle and communicate any discrepancies with the IAA Dispatch Team.
- Ensure all assigned tow jobs are completed on, or before, the due date.
- Vehicle check-in by recording and filing information on vehicles assigned to the facility.
- Detail (thoroughly clean) vehicles to improve their appearance and enhance their value at auction, training provided.
- Recover keys, license plates, and other information or objects from vehicles at the facility and store them in the appropriate locations at the branch.
- Train for and operate a front-end loader to move vehicles and other equipment around the IAA facility.
- Loading and unloading trucks as they deliver or pick up vehicles.
- Ensure our equipment is fully functional, by performing routine inspections and basic maintenance and ensuring the safe operating condition of the loader.
- Being responsible for lot inventory of vehicles and parts.
- Imaging and recording vehicle information, performing vehicle improvements (i.e., shrink wrapping, etc.), and light maintenance in preparation for sale.
- Remaining calm, alert, and actively avoiding potential safety hazards or situations that may cause damage to property while operating a front-end loader or other heavy equipment.
- Constantly maintaining a safe work environment by immediately reporting any violations of company policy to a supervisor or manager.
- Other duties as assigned per business needs.
- Possess a valid Driver’s License.
- Possess valid medical card.
- Minimum 1-year towing / transport experience.
- Willingness to work 12-14 hr. shifts including weekend and holidays (this role is overtime eligible).
- Must be attentive and drive with care.
- Must possess route planning and efficiency skills.
- Ability to deal with hazards and obstructions when presented.
- Customer service skills.
- General mechanical knowledge of trucks and automobiles.
- Detail oriented.
- Excellent written and oral communication skills.
- Must possess knowledge of vehicle drive trains to successfully tow salvage vehicles.