
Neurological Rare Disease Account Manager (NRD-AM), VA/DC/MD
- San Francisco, CA
- Permanent
- Full-time
- Serve as the primary point of contact for healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy team members, addressing their clinical, educational, and business needs to support improved patient outcomes and quality of care.
- Proactively identify and develop solutions for complex or critical accounts within and across therapeutic area ecosystems, collaborating with internal and external experts to achieve these goals.
- Deliver education to healthcare providers regarding product information, appropriate use, and dosing based on FDA approved guidelines. Triage to US Medical Affairs experts as needed.
- Engage with specialty pharmacies to highlight the value proposition of the Therapeutic Area and conduct periodic business reviews to gain insights and identify opportunities.
- Provide patients/caregivers and patient advocacy group members with information and resources to empower and encourage their active participation in healthcare decisions. Address product acquisition, supply matters, and ensure product access through education on coverage, reimbursement, and patient assistance programs. Communicate patient-specific access issues and trends to territory partners while maintaining patient confidentiality. Lead by exemplifying our Operating Principles in all aspects of work.
- Collaborates with Partnership and Access Liaison (PAL) to develop comprehensive local geography business plans, while working proactively with PAL and Case Manager roles to ensure a positive end-to-end experience for HCPs, patients, and caregivers.
- Business, Scientific or Clinical degree, Bachelor’s degree level at minimum
- 6 or more years’ experience working in a sales role with HCPs
- Deep understanding of healthcare practitioners' clinical and business goals and challenges to drive demand at the point of care.
- Coach and mentor other TAMs within the ecosystem, utilizing outstanding interpersonal, presentation, influencing, and negotiation skills.
- Proven track record of solving unusually complex problems using multiple dynamic sources of information, while meeting or exceeding objectives and goals.
- Reimbursement experience is strongly preferred
- Strong Account Management Skills, specially in the Greater VA, DC, MD area
- Ability to work through ambiguity
- Work with Advocacy Groups
- Previous experience in achieving specific brand/;.;/.;. performance plans or other financial targets