General Manager - West Village

Union Square Hospitality Group

  • New York City, NY
  • $90,000 per year
  • Permanent
  • Full-time
  • 6 days ago
Description :Open early, Daily Provisions offers our take on classic bakery items prepared each morning, including signature crullers, homemade baked goods, breakfast sandwiches, and freshly brewed coffee and teas. Throughout the afternoon and evening, Daily Provisions serves made-to-order sandwiches, salads, and seasonal sides, in addition to comforting dishes like our slow-roasted Roast Chicken (best served alongside our selection of cocktails, wine, and beer).Who you are:The General Manager of Daily Provisions is responsible for driving operational excellence and ensuring a superior guest experience through excellent hospitality and service. The General Manager must possess strong leadership skills, a friendly yet competitive spirit, and a passion for hospitality, building high-performing teams, and delivering hospitality to all stakeholders.What you'll do:
  • Consistently deliver a culture of Enlightened Hospitality to guests and team members.
  • Lead all team members in delivering consistent, memorable moments of hospitality for our guests while championing a culture of Enlightened Hospitality
  • Collaborate with management team to keep a continuous pulse on all guest feedback channels, seeking opportunities to improve the guest experience and strengthen a devoted base of regulars
  • Consistently offers positive and constructive feedback to drive a high-performing team dedicated to hospitality, excellence, and achievement of business goals
  • Fosters a close partnership with the kitchen management team, ensuring alignment on business goals and initiatives
  • Provides coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all
  • Consistently looks for internal and external opportunities to build our growing team in alignment with our goals of diversity, inclusion, and belonging
  • Balance day-to-day operational and administrative responsibilities with excellence, using sound judgement to make decisions that are best for both the short term and long-term health of the business
  • Builds an infrastructure and foundation for operational excellence through clarity of roles, goals, and resources, ensuring that all systems and processes are efficient and accessible
  • Act as a partner to Home Office departments, leveraging subject matter expertise to ensure alignment and support roll outs, training, and communication of company-wide initiatives
  • Builds trusting relationships with other USHG Leaders to foster communication, collaboration, support, and sharing of best practices for well-informed decision making
What we need from you:
  • 3+ years of leadership experience in a similar establishment
  • Bachelor’s degree preferred, but not required
  • Proficient knowledge of systems and processes in restaurant management
  • Strong business and financial acumen
  • English fluency and Spanish knowledge preferred
What you’ll get from us:At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a General Manager, you’ll enjoy:
  • Competitive pay and bonus potential: Annual compensation of $90,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
  • Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
  • Time to recharge: Generous paid time off and paid parental leave to support life outside of work
  • Investing in your future: A matched 401(k) plan to help you grow long-term savings
  • Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
  • Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
  • Hospitality perks: Annual dining credit and a 51% dining discount across the entire USHG family of restaurants
  • Convenience & flexibility: Pre-tax commuter benefits for transit and parking
  • Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.
*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Union Square Hospitality Group