Assistant to a Financial Advisor
Northwestern Mutual
- Lombard, IL
- Permanent
- Full-time
- Handling case notes, processing correspondence, maintaining client case files and filing performance reports, account forms and other advisory paperwork
- Responding to home office account inquiries
- Monitoring and stocking marketing materials for Signature Portfolio advisory program
- Monitoring industry trends and research
- Ensuring NMIS Compliance requirements are implemented and followed
- Gathering information for financial advisor’s meeting with client/prospect
- Preparing advisory annual review information
- Preparing and modifying planning analyses and investment/advisory proposals
- Preparing letter of instruction for client signature
- Preparing investment policy statement, needs-based analysis or financial plan
- Preparing and processing all paperwork needed for investment/advisory accounts
- Processing and monitoring funding of advisory account and asset transfers to ensure selected asset allocation is implemented
- Identifying need for switch letter and mailing appropriate forms to clients
- Discussing potential rollover opportunities from other retirement plans for variable and mutual funds
- Receiving and forwarding checks and related paperwork to investment operations area
- Processing proposal amendments in Envestnet
- Administering advisory accounts according to program guidelines
- Corresponding with clients to handle advisory-related service issues
- Contacting clients on behalf of the financial advisor to develop advisory plan and provide technical explanations of investment plan
- Formulating advisory product solutions to/for a client or explaining advisory products or advisory performance
- Accepting redemptions/withdrawals from clients and communicating instructions to home office
- Maintaining daily tickler system for account follow-ups and service requirements
- Running performance reports in Envestnet, Morningstar and NMCIR
- Health and Life licensed or gain licensing within 6 months of employment
- Financial Service or Insurance industry experience preferred
- Associate Agent Contract required
- Experience in administrative support or customer service, preferably in the financial services and/or insurance industry
- Excellent oral and written communication skills
- Familiarity with Microsoft applications and data entry and information retrieval software
- Demonstrated organizational and time management skills and ability to multitask, set priorities and meet deadlines
- Strong attention to detail with the ability to work with a high degree of accuracy
- Ability to proactively identify what needs to be accomplished and take action as appropriate
- Has interest in learning on a continuous basis
- Ability to embrace change and work in a fast-paced environment
- Ability to work both independently and in a team
- Ability to maintain confidentiality