
Building Maintenance Technician
- New Haven, CT
- Permanent
- Full-time
- Maintain the property's preventative maintenance procedures for guest rooms, kitchen, equipment, public space, grounds, landscaping, building envelope, etc.
- Establish and maintain open communications with all departments to become aware of maintenance needs and ensure a timely response.
- Maintain thorough knowledge of all building-related systems and equipment – HVAC, electrical, plumbing, kitchen furnishings, internet infrastructure, etc.
- Responds in a courteous and helpful tone to all guest and team member questions, complaints, or requests to deliver on brand standards and ensure a comfortable and thoughtful guest experience.
- Education: Vocational schooling, military training, certification, and/or experience in building-related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
- Experience: Must have some experience at a comparable location. Prior hotel experience preferred.
- Ability to remain calm in stressful situations.
- Remains current on technology advances and safety protocols and makes recommendations on new practices to implement.
- Demonstrated knowledge of security and safety programs.
- Excellent verbal and written interpersonal communication skills.
- Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
- Ability to positively communicate and interact with all hotel departments, external vendors, and guests.
- Ability to stand for long periods of time and be able to consistently lift, carry, push, pull, or otherwise move objects up to 50 pounds.
- Study Hotels is a drug free workplace. Pre-employment drug test and background check required.