Assistant Director of Event Technology Services

Angelo State University

  • San Angelo, TX
  • $51,000-55,000 per year
  • Permanent
  • Full-time
  • 10 days ago
Reporting to the Director of Business Services, this position manages audiovisual services and event technology for campus events at locations such as the Houston Harte University Center, Junell Center/Stephens Arena, and ASU Lake Facilities. Responsibilities include coordinating with internal and external clients to plan event technology needs, overseeing setup and operation, troubleshooting issues, managing vendors, and ensuring proper teardown. This role supports events scheduled through the Office of Special Events and requires a flexible schedule, including evenings, weekends, and occasional meetings outside regular business hours.
Typical Duties/Job DutiesTechnology Integration & Vendor Management - Works with Associate Director, IT, campus stakeholders, and vendors to plan, purchase, and integrate A/V equipment and software. Evaluates and recommends new technologies while overseeing implementation and management of event tech, including virtual event platforms.Event Coordination & Hands-on Support - Collaborates with event managers to coordinate A/V and IT setups for various events, providing direct support for live, virtual, and hybrid events. Assists presenters and attendees while leading the event tech team with a positive approach.Software Administration & Optimization - Manages and optimizes event planning and operations software, ensuring seamless functionality, accessibility, and training for platforms like Social Tables, People Counters, Cloud Cover Music, etc.Equipment Inventory & Maintenance - Conducts annual inventory assessments, collaborates on A/V asset management, and ensures proper troubleshooting and preventative maintenance of all IT, audio, and video systems.Scheduling & Personnel Management - Prepares student employee work schedules within budget, drafts labor and event plans, and assists in hiring, training, and supervising staff while maintaining professional communication with stakeholders.Additional Responsibilities - Responds to after-hours alarms, provides necessary support, and performs other assigned duties as needed.
Knowledge, Skills and AbilitiesKnowledge
  • Basic audio systems, video switching, stage lighting, and IT fundamentals
  • Event scheduling and setup procedures
  • Customer service principles and best practices
  • Word processing and productivity software, particularly Microsoft Office Suite
  • General purchasing procedures and applicable regulations
Skills
  • Strong organizational skills with the ability to manage multiple tasks accurately and on time
  • Effective oral and written communication, including summarizing complex information clearly
  • Interpersonal skills for working with diverse groups and maintaining positive relationships
  • Team-building and collaboration with multiple stakeholders
  • Proficiency in using computer systems, audiovisual tools, and related technologies
Abilities
  • Develop equipment and software proficiency and communicate best practices to team members
  • Organize and coordinate event setups, including estimating and scheduling labor needs
  • Perform basic mathematical calculations accurately
  • Manage relationships with a wide range of constituents independently and professionally
  • Function effectively as part of a team while contributing to departmental goals
  • Adapt to shifting schedules, remain comfortable working with large groups, and manage group dynamics positively
  • Respond calmly and efficiently in emergency situations
  • Work independently and remotely when needed
Minimum Qualifications
  • Bachelor's degree in any field plus a minimum of two years of progressive experience in audio/visual production/services or other directly related field.
  • Education and/or experience can be blended on an individual basis to produce the successful candidate.
  • Must have excellent customer service skills with a willing and pleasant attitude. Must have strong communication skills with attention to detail.
Preferred Qualifications
  • Master's degree in related Technical Audio/Video field preferred.
Physical Requirements
EEO StatementAll qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at .
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Angelo State University