Administrative Care Support
Dunbar Community Counseling Services
- Philadelphia, PA
- $18.00-20.00 per hour
- Permanent
- Full-time
- Introduces self to patient and family and explains Care Coordinator role and process for patient and family.
- Prioritizes cases once they have been assigned by supervisor.
- Keeps thorough records of each of case.
- Responsible for ensuring the delivery of authorized services.
- Act as client advocate and resolve general complaints.
- Reaches out to clients to assess their most urgent needs (ongoing).
- Conducts review for appropriate operation of services from admission through discharge.
- Evaluate patient satisfaction and quality of care provided.
- Maintains the confidentiality of clients.
- Maintain ongoing contact with clients.
- Other duties assigned as necessary under the provision of minimum requirements for position.
- Quality review updates.
- Audit charts.
- Staffing cases in a timely manner.
- Send out documents to new staff.
- Manage Psychiatrist’s s day and paperwork.
- Manage Camp spreadsheets.
- Manage electronic files.
- Responsible for accuracy of facesheets.
- Daily review and follow-up productivity.
- Responsible for addendums.
- Understand and perform Intake and Evaluations.
- Responsible for all denials and notification forms.
- Review all incoming paperwork.
- CBH referrals response and feedback.
- Participate in provider’s meeting.
- Manage internal packets.
- Reliable transportation.
- Able to travel to assigned schools in West and Southwest Philadelphia.
- Master Level Degree, minimum requirement
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