B2B/EDI Support Specialist
APS
- Phoenix, AZ
- Permanent
- Full-time
- Setup and test new B2B file transfers in different environments
- Work with security team to grant access to individuals and system accounts
- Setup new SFTP sites for new B2B file transfers
- Perform support responsibilities following standard operations processes
- Monitor and fix file transfer errors
- Support testing activities
- Support configuration changes like password resets, certificate renewals, PGP keys, etc.
- Strong dedication to provide quality customer service
- Effective problem-solving skills and root cause analysis
- Bachelors' degree in Information Technology or related field AND one (1) year of prior relevant experience or equivalent combination of education and directly related experience.
- Requires basic technical subject matter knowledge within a job area or system
- Bachelors' degree in Information Technology or related field AND two (2) years of prior relevant experience or equivalent combination of education and directly related experience.
- Knowledge technical subject matter knowledge within a job area or system
- FTP protocols/technologies - FTPS, SFTP, PGP encryption
- Setting up and managing FTP sites in IIS (Internet Information Server), VShell
- Supported centralized EDI file transfers and B2B/FTP transfers
- Supported and managed critical file transfers (exchanged files with banks/financial trading partners)
- Understands data security, privacy and controls related to B2B file transfers
- Understands EDI standards - VAN, AS2, X12 standard documents - 810, 820, 850, 997
- Programming: Java, .Net, operating system scripts, SQL
- EAI experience with TIBCO tools
- Experience working with multiple teams
- managing and supporting a B2B platform
- supporting PGP encryption/decryption
- setting up B2B file transfers using a centralized B2B platform
- 1-2 years experience with EDI files, EDI file transfers, EDI specifications to XML transformations, XML to EDI transformations
- Highly desirable: 1-2 years experience with TIBCO BusinessConnect and TIBCO BusinessWorks
This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work. Employees will have two options to choose from:
- APS office based: The employee prefers to work most of the time from an APS facility.
- Home based: The employee prefers to work most of the time from his/her home.