HVAC Residential Service Manager
Elmer's Home Services
- San Antonio, TX
- Permanent
- Full-time
- Generous employer contributions on medical, dental, and vision. Benefits start immediately. Every 1st of the month.
- Paid time off (PTO)
- A 401(k) plan
- TDLR
- EPA a plus
- Valid Texas driver's license
- Working Knowledge of Service Titan
- Analytical skills and Problem-solving skills
- Written and oral communication skills
- Knowledge of the Commercial HVAC market
- Willingness for more training in the area of HVAC.
- In-field technician experience is a definite asset
- Understanding of advanced principles of air conditioning, refrigeration, and heating
- Reliable and self-motivated
- Excellent written, verbal, and interpersonal skills
- Proficient in reading schematics and work plans
- Ability to field after-hour calls if required
- Ability to build relationships with partners and other organizations
- Ability to follow all safety procedures as well as abide by all performance standards and code of ethics
- Manage HVAC maintenance and service team to ensure quality onsite
- Assist with the creation of Service and Maintenance schedules
- Order and track materials required for quoted jobs and scheduled Maintenance
- Review service reports
- Review and approve weekly time cards
- Prepare quotations for recommended work
- Prepare new or renewal Maintenance Agreements
- Communicate and provide updates to customers and Project Managers
- Review technicians' work to ensure quality meets established standards
- Organize training and ongoing support for install teams
- Provide technical support for HVAC technicians
- Ensure technician licenses and certificates are renewed and kept up to date
- Ensure compliance with the Occupational Health and Safety Act
- Comply with service standards, work instructions, and customers' requirements
- Other tasks and responsibilities as required to maintain efficient department operations