Why OCTADiscover work that moves you in a dynamic and innovative setting. Be part of a team delivering Orange County’s transportation network of today and creating a vision for the future.OCTA is the county’s transportation planning commission and public transit operator. With a focus on safety and accountability, we plan, fund, and implement countywide projects that include bus and rail transit, freeways and express lanes, rideshare, microtransit, paratransit, active transportation, and environmental programs.We’re passionate about creating a balanced, equitable and sustainable transportation system that reflects the diverse travel needs of the county’s 34 cities and 3.2 million residents.Our employees rated OCTA as a top workplace in Orange County. Come join us on our mission of keeping Orange County moving.Overview:Under minimal guidance, responsible for oversight activities for the provision of contracted fixed route operations. Provides analysis, research, negotiation, budgeting, cost tracking, etc., of the agency’s contract fixed-route services and acts as a liaison between contractor and multiple departments, divisions, and outside resources in support of agency and division goals and objectives.This is an exempt position in Salary Grade 235: Min $131,123.20 – Mid $156,644.80 – Max $182,145.60 annually. The starting salary will be within this range based on qualifications.The application deadline for this position is September 5, 2025.ResponsibilitiesThis list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to this job.Displays High Integrity & Honesty: Takes personal responsibility, acts with honesty and consistency.Has Technical and Professional Expertise: Has the technical skills, product knowledge and professional skills to do the job.
Develops and oversees operational and technical provisions for contracted fixed route agreements and assigns staff to monitor compliance.
Supervises staff, hires, mentors and takes appropriate corrective action and/or disciplinary action. Coordinates staff training and professional development. Establishes performance objectives. Monitors and evaluates employee performance.
Prepares reports, technical memoranda, and other documents regarding contracted fixed route services.
Provides contractors with clear knowledge of the agency’s and/or programs’ expectations/standards.
Approves invoices, identifies and addresses any conditions which may adversely affect the compliance and/or success of the contract and/or program milestones, scheduling and budget parameters.
Leads by example in order to increase productivity, morale, efficiency, and team spirit. Encourages creativity, growth, and initiative. Ensures interactive communication and feedback through meetings, collaborative projects, as well as measured outcomes.
Communicates Powerfully & Prolifically: Shares insights on issues/problems, clarifies purpose and links that purpose to actions.Makes Decisions: Makes effective decisions by swiftly considering alternatives and making decisions needed despite pressures.
Ensures successful implementation of department goals and objectives.
Reviews contract fixed-route expenditures and monitors performance measurements to ensure performance is within standards and maintains compliance with the agreement. Develops plans and strategies for corrective actions when necessary and documents actions taken.
Formulates long-term and short-term objectives consistent with adopted goals and policies.
Works in a Collaborative Manner with Others: Works in a collaborative manner with others, helps resolve unproductive conflict.
Works with others to develop budget and work programs and supervises the allocation of resources and staffing functions dedicated to contract oversight.
Works with other staff, provides a lead role in the development, negotiation, and administration of the department’s fixed route service contracts, including developing specifications and scopes of work as well as managing the procurement processes. Provides on-going oversight to ensure contract compliance and high-quality performance.
QualificationsAny combination equivalent to a bachelor's degree in transportation management, business, public administration, project management or related field with a minimum of six years of experience in transportation and/or project management. Knowledge of private contract management is desirable. An advanced degree is preferred.Working Conditions/Physical Activities:(The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. OCTA provides reasonable accommodation to enable individuals with disabilities to perform the essential functions).Positions in this class typically require:
Work may be performed in a stressful, fast-paced office environment, depending upon assignment.
Requires ability to understand verbal communication and to respond effectively.
Positions in this class typically require: Reaching, Finger Dexterity, Grasping, Feeling, Talking, Hearing, Seeing, and Repetitive Motions in computer use.
Compensation and Benefits:OCTA offers an attractive compensation and benefits package that includes medical, dental and vision health insurance programs, flex time (may be available), paid sick leave, paid vacation and holidays, short-term and long-term disability, life insurance, flexible spending accounts, retirement, deferred compensation plan, educational reimbursement, excellent in-house training programs, free transportation passes for the employee and dependents, wellness and ergonomic programs, and much more. OCTA has a hybrid remote work program. Eligibility is dependent on manager’s approval.OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.
