Parts Counter Person
Champion Chevrolet GMC
- La Grange, KY
- Permanent
- Full-time
- Assists parts customers in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials.
- Answers customer questions, providing price quotes and other pertinent parts information.
- Provides high level of service to both internal and external customers.
- Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Notifies the customer when special ordered parts have been received.
- Follows up on back-ordered parts.
- Sets up orders for delivery or pick-up.
- Participates in all training programs that are made available and testing programs made available by GM
- Requires participates with the parts manager in maintaining a lost sales tracking program.
- Strong attitude and work ethic.
- Possess excellent communication skills, both verbally and written.
- Ability to work in service/technical environment.
- High School Graduate or GED.
- Valid driver's license with good driving record.
- Prefer previous GM parts, inventory and parts software experience; but not necessary.
- Prefer previous direct customer contact experience.