Technical Program Manager, Growth

Verkada

  • San Mateo, CA
  • Permanent
  • Full-time
  • 15 days ago
As a member of our Growth Engineering & Operations team, you will work cross-functionally with users, business stakeholders, designers, and engineers to make our MarTech platform scalable and intuitive to use. In addition, you will own the user experience of verkada.com as a product and collaborate with business stakeholders to enhance Verkada's brand and improve customer conversion. We believe that clean, intuitive and efficient systems are a crucial piece of our ability to scale at a rapid pace. This is a hybrid role between technical program management and product management.Responsibilities:
  • Lead the development and implementation of Growth Engineering & Operations initiatives and key projects, including innovation in generative AI, to drive business impact and improve customer experience.
  • Spearhead and scope the creation of MarTech solutions, including verkada.com, marketing automation and personalized strategies, focusing on lead generation, customer journey mapping, and enhancing the marketing engineering ecosystem.
  • Serve as a central figure in facilitating collaboration among engineers, designers, marketing, and sales teams to develop and implement effective marketing strategies and technology solutions.
  • Drive organizational efficiency by optimizing processes and systems, minimizing complexity, and fostering a culture of technical excellence and innovation within the team.
  • Utilize program management principles to translate high-level requirements into specific, measurable workstreams, assigning tasks, setting milestones, and fostering collaboration to achieve objectives effectively.
  • Effectively manage and prioritize multiple concurrent projects, focusing on those with the highest impact, while ensuring clear and effective communication of timelines and project statuses to all stakeholders.
  • Document and communicate/distribute across the organization best practices for marketing automation.
Requirements:
  • Bachelor's degree or equivalent experience.
  • 3+ years of experience in industry or similar role
  • Resilience - You will stop at nothing to make our tools the best they can be.
  • Detail-oriented - You think critically about challenges and design efficient and effective solutions.
  • Proactive - You act without being told what to do. You bring new ideas to the company each and every day.
  • Meticulous - A single extra field or necessary click bothers you if it doesn't have a clear purpose.
  • Team Player - You know how to communicate well with a variety of stakeholders and can work as a team to get your designs implemented.
  • Prior tech company or startup experience is a plus.
  • (Preferred) Experience working in marketing or sales organizations

Verkada